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Genesys Exam GCP-GC-ADM Topic 3 Question 69 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam
Question #: 69
Topic #: 3
[All GCP-GC-ADM Questions]

If you navigate away from the page without saving the Script, you will not lose any work you have completed.

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Suggested Answer: C

ACD routes interactions based on the highest average proficiency level for the requested skills. Genesys Cloud evaluates the first 100 agents to find the agent with the highest average proficiency rating. Genesys Cloud then calculates the average using the agent's proficiency rating for each of the requested skills.


by Laticia at Mar 07, 2025, 07:04 PM

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Lachelle
5 days ago
Really? I thought unsaved work would just disappear into the ether. Good to know it's false!
upvoted 0 times
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Thomasena
17 days ago
I'm not sure, but I think it's False. Maybe the work will be lost if we don't save.
upvoted 0 times
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Dominque
22 days ago
I agree with Trina. If it doesn't save, we won't lose our work.
upvoted 0 times
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Trina
24 days ago
I think the answer is True.
upvoted 0 times
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