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Cisco Exam 500-444 Topic 3 Question 31 Discussion

Actual exam question for Cisco's 500-444 exam
Question #: 31
Topic #: 3
[All 500-444 Questions]

To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?

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Suggested Answer: B, D

The Cisco CiscoCertUtil tool is a command-line utility that can be used to generate Certificate Signing Requests (CSRs), generate self-signed certificates in the PEM format (which is an X509 extension), validate any certificate, and create a log file pertaining to the operations that it performs for troubleshooting. This can be useful for troubleshooting any issues that may arise when generating or validating certificates. Reference:https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/command/reference/cme_cr21/cme_cr21_3_2_3.html


by Alease at Apr 27, 2024, 02:02 AM

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Willetta
10 days ago
Wait, isn't the answer supposed to be B, the agent IP phone? I mean, who needs reporting when you can just transfer the call and hope for the best, right?
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Laurel
12 days ago
Ooh, I remember this one from the study guide. The correct answer is A, the CTI route point. Keeps that reporting context intact, yo!
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Tawna
18 days ago
I'm pretty sure the answer is D, the translation pattern. Gotta love those pesky Cisco configuration objects!
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Gearldine
18 days ago
I'm not sure, but I think transferring the call to a Route pattern could also work for maintaining end-to-end reporting context.
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Yaeko
21 days ago
I agree with Sharan, transferring the call to a CTI route point would maintain end-to-end reporting context.
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Sharan
21 days ago
I think the call should be transferred to a CTI route point.
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Harrison
22 days ago
Hmm, this one's tricky. I'm leaning towards C, the route pattern, since that seems like the logical choice to maintain the reporting context.
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Yuette
8 days ago
I think it's A, the CTI route point.
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