Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Cisco 500-444 Exam

Certification Provider: Cisco
Exam Name: Cisco Contact Center Enterprise Implementation and Troubleshooting
Number of questions in our database: 56
Exam Version: May. 06, 2024
500-444 Exam Official Topics:
  • Topic 1: Explain Certificate Administration/ Describe planning a PCCE Deployment
  • Topic 2: Explain CUIC/Live Data/Finesse Integration/ Understand Integration Wizard
  • Topic 3: Understand deployment from configuration to validation/ PCCE implementation ? Configuration
  • Topic 4: Understand Applied CCE Troubleshooting/ Explain the Flows and Process review
  • Topic 5: Explain PCCE Deployment and Staging/ PCCE Implementation Preparation
  • Topic 6: Explain the personalization of the PCCE Dial Plan/ PCCE Implementation Initialization
  • Topic 7: Describe the Diagnostic Framework/ Describe software preparation
  • Topic 8: Describe a PCCE site addition/ Describe Single Sign-On/ Explain scripting, Troubleshooting
Disscuss Cisco 500-444 Topics, Questions or Ask Anything Related

Currently there are no comments in this discussion, be the first to comment!

Free Cisco 500-444 Exam Actual Questions

The questions for 500-444 were last updated On May. 06, 2024

Question #1

What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)

Reveal Solution Hide Solution
Question #2

What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)

Reveal Solution Hide Solution
Correct Answer: A, B

1. to provide validation of certificate requests: A CA is responsible for verifying the identity of an entity before issuing a certificate. This includes verifying the entity's identity, such as by checking government-issued identification or business registration documents.

2. to issue a CA-signed Identity certificates: After validating the entity's identity, the CA issues the certificate, which is signed by the CA's private key. This certificate can be used to authenticate the identity of the entity, establish trust and secure communication.

References:

https://tools.ietf.org/html/rfc5280

https://www.globalsign.com/en/ca-services/what-is-a-ca/


Question #4

Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)

Reveal Solution Hide Solution
Correct Answer: A, D, F

A: When ICM Logger side A fails, ICM call router side B can't send historical information to ICM Logger side A and is limited to ICM Logger side B. This is because ICM loggers act as a buffer between ICM call routers and the historical data store, and if one side fails, the other side can't send historical data to it. (Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5/installation/guide/icm_install/icm_high.html)

D: If one ICM call router of a duplex pair of Cisco Unified ICM call routers fails, the surviving ICM call router recognizes the failure when it receives no response to heartbeats over the private LAN. This is because ICM call routers communicate with each other over a private LAN using heartbeats. If one ICM call router stops sending heartbeats, the other ICM call router knows that it has failed and takes over the processing of calls. (Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5/installation/guide/icm_install/icm_high.html)

F: During Cisco Unified ICM call router failover processing, calls in progress in Cisco Unified Customer Voice Portal are disconnected, but all new calls are processed successfully. This is because when a Cisco Unified ICM call router fails, the surviving ICM call router takes over the processing of calls. This can cause calls in progress in Cisco Unified CVP to be disconnected, but new calls will be processed successfully. (Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5/installation/guide/icm_install/icm_high.html)

References: [1]https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/design/guide/icm85des/icm85des_chap_01.html[2]https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-contact-center-enterprise


Question #5

What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)

Reveal Solution Hide Solution

Unlock all 500-444 Exam Questions with Advanced Practice Test Features:
  • Select Question Types you want
  • Set your Desired Pass Percentage
  • Allocate Time (Hours : Minutes)
  • Create Multiple Practice tests with Limited Questions
  • Customer Support
Get Full Access Now

Save Cancel
az-700  pass4success  az-104  200-301  200-201  cissp  350-401  350-201  350-501  350-601  350-801  350-901  az-720  az-305  pl-300  

Warning: Cannot modify header information - headers already sent by (output started at /pass.php:70) in /pass.php on line 77