Cisco Exam 500-442 Topic 8 Question 53 Discussion

Actual exam question for Cisco's 500-442 exam

Question #: 53
Topic #: 8

[All 500-442 Questions]

How does Precision Queue allow callers to reach an Agent that is different from Skill groups?

Athe number of calls the agent has taken

Bthe Weight of the attribute

Cthe agent with the Most Attributes

DLongest Available

Show Suggested Answer

Suggested Answer: B

the Stalus.bat file will display the status of the VXML server and the applications running.

The .bat file that displays the status of the VXML server and the applications running on it is: B. Status.bat: This batch file, when executed, provides a snapshot of the current status of the VXML server, including any VXML applications that are deployed and running. It's a useful tool for administrators to quickly check the health and status of their VXML applications. Reference: Documentation for Cisco's Voice Browser or VXML Server typically includes information on utility scripts like Status.bat that help in managing and monitoring VXML applications.

by Linn at Jan 24, 2025, 04:32 AM

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Georgeanna

1 months ago

I'm just hoping the answer isn't 'D) Longest Bathroom Break'. That would be a real precision queue-jump, if you ask me!

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Gwenn

1 months ago

This question is a real brain-teaser! I'm going to go with A) the number of calls the agent has taken. That seems like the most logical way to distribute calls evenly.

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Floyd

1 months ago

Hmm, I'm leaning towards C) the agent with the Most Attributes. That seems like it would allow Precision Queue to find the agent best suited for the caller's needs.

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Destiny

10 days ago

I agree, having the most attributes would make the agent more suitable for the caller.

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Ronny

11 days ago

I think C) the agent with the Most Attributes is the best option.

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2 months ago

I think Precision Queue allows callers to reach an Agent that is different from Skill groups based on the Weight of the attribute.

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