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Cisco 500-442 Exam
- Topic 1: Describe CCE components and architecture/ Describe access tools
- Topic 2: Understand CCE features beyond default/ Basic Calls and Agent settings
- Topic 3: Configure basic agent functionality/ Configure roles and departments
- Topic 4: Implement precision routing/ Understand Contact Center basics
- Topic 5: Configure agent teams and supervisors/ Implement VXML applications
- Topic 6: Configure basic call treatment/ Utilize Finesse administration tool
- Topic 7: Deploy basic call settings/ Configuration and Implementation
- Topic 8: Build basic ICM scripts/ Configure RONA support/ Advanced Configuration
Free Cisco 500-442 Exam Actual Questions
The questions for 500-442 were last updated On Apr. 20, 2024
Which .bat file displays the status of the VXML server and the applications running?
the Stalus.bat file will display the status of the VXML server and the applications running.
The .bat file that displays the status of the VXML server and the applications running on it is: B. Status.bat: This batch file, when executed, provides a snapshot of the current status of the VXML server, including any VXML applications that are deployed and running. It's a useful tool for administrators to quickly check the health and status of their VXML applications. Reference: Documentation for Cisco's Voice Browser or VXML Server typically includes information on utility scripts like Status.bat that help in managing and monitoring VXML applications.
Which user role must be assigned to the ToExtVXML variable in the ICM script?
Which two actions are Supervisors able to perform that Agents are unable to perform? (Choose two.)
What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)
Which tool can be used to verify the configuration of Basic Call settings?
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