Cisco Exam 500-442 Topic 3 Question 38 Discussion

Actual exam question for Cisco's 500-442 exam

Question #: 38
Topic #: 3

[All 500-442 Questions]

What are the two primary roles of the PSTN and voice gateway in the Unified CCE solution? (Choose two.)

AThe voice gateway may modify the digits presented to downstream devices.

BThe voice gateway provides IVR functionality in a Contact Center deployment.

CThe PSTN is responsible for delivering the inbound call to a voice gateway.

DThe PTSN is responsible for routing the call to the agent.

EThe voice gateway is responsible for routing the call to the agent.

Show Suggested Answer

Suggested Answer: B

by Kirk at Jun 20, 2024, 10:26 PM

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Felix

I'm pretty sure the voice gateway can modify the digits presented to downstream devices, so I think A and C are the correct answers. But who knows, maybe the PSTN is secretly in charge of the whole thing and the voice gateway is just a puppet!

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Amos

5 days ago

Okay, let me think this through. The PSTN is responsible for delivering the call to the voice gateway, and the voice gateway is responsible for routing the call to the agent. I think B and E are the correct answers here.

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Della

16 days ago

Haha, I bet the person who wrote this question has a great sense of humor. I'm just picturing a bunch of voice gateways and PSTN networks trying to figure out the best way to route a call to an agent. It's like a comedy of errors!

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Marcos

17 days ago

I believe the voice gateway may modify the digits presented to downstream devices.

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Claudio

18 days ago

I'm a bit confused by this question. Isn't the voice gateway responsible for both the IVR functionality and modifying the digits presented to downstream devices? I'm not sure about the PSTN's role in all this.

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Elli

21 days ago

I agree with you, Katheryn. The PSTN delivers the inbound call to the voice gateway.

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Katheryn

22 days ago

I think the primary roles of the PSTN and voice gateway are to route calls.

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Vanna

22 days ago

I think the correct answers are C and E. The PSTN is responsible for delivering the inbound call to the voice gateway, and the voice gateway is responsible for routing the call to the agent.

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