Cisco Exam 500-442 Topic 3 Question 38 Discussion

Actual exam question for Cisco's 500-442 exam

Question #: 38
Topic #: 3

[All 500-442 Questions]

What are the two primary roles of the PSTN and voice gateway in the Unified CCE solution? (Choose two.)

AThe voice gateway may modify the digits presented to downstream devices.

BThe voice gateway provides IVR functionality in a Contact Center deployment.

CThe PSTN is responsible for delivering the inbound call to a voice gateway.

DThe PTSN is responsible for routing the call to the agent.

EThe voice gateway is responsible for routing the call to the agent.

Show Suggested Answer

Suggested Answer: B

by Kirk at Jun 20, 2024, 10:26 PM

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Felix

2 months ago

I'm pretty sure the voice gateway can modify the digits presented to downstream devices, so I think A and C are the correct answers. But who knows, maybe the PSTN is secretly in charge of the whole thing and the voice gateway is just a puppet!

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Bettina

15 days ago

User 3: I'm not sure about the PSTN being in charge, but A and C seem like the right choices.

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Tabetha

1 months ago

User 2: Yeah, I agree. The voice gateway plays a big role in routing calls.

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Erick

1 months ago

User 1: I think A and C are correct. The voice gateway can modify digits and the PSTN delivers the call.

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Amos

2 months ago

Okay, let me think this through. The PSTN is responsible for delivering the call to the voice gateway, and the voice gateway is responsible for routing the call to the agent. I think B and E are the correct answers here.

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Janae

5 days ago

That makes sense, thanks for clarifying.

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Buck

20 days ago

So, B and E are the correct answers for the roles of the PSTN and voice gateway.

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Mozell

1 months ago

Yes, and then the voice gateway routes the call to the agent.

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Solange

1 months ago

I agree, the PSTN delivers the call to the voice gateway.

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Della

2 months ago

Haha, I bet the person who wrote this question has a great sense of humor. I'm just picturing a bunch of voice gateways and PSTN networks trying to figure out the best way to route a call to an agent. It's like a comedy of errors!

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Danilo

2 months ago

C) The PSTN is responsible for delivering the inbound call to a voice gateway.

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Rhea

2 months ago

A) The voice gateway may modify the digits presented to downstream devices.

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Marcos

2 months ago

I believe the voice gateway may modify the digits presented to downstream devices.

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Claudio

2 months ago

I'm a bit confused by this question. Isn't the voice gateway responsible for both the IVR functionality and modifying the digits presented to downstream devices? I'm not sure about the PSTN's role in all this.

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Elli

2 months ago

I agree with you, Katheryn. The PSTN delivers the inbound call to the voice gateway.

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Katheryn

2 months ago

I think the primary roles of the PSTN and voice gateway are to route calls.

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Vanna

2 months ago

I think the correct answers are C and E. The PSTN is responsible for delivering the inbound call to the voice gateway, and the voice gateway is responsible for routing the call to the agent.

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