Cisco Exam 500-442 Topic 1 Question 24 Discussion

Actual exam question for Cisco's 500-442 exam

Question #: 24
Topic #: 1

[All 500-442 Questions]

Which two steps are involved in configuring and evaluating business in an ICM script? (Choose two.)

AConfigure set variable in ICM script editor

BConfigure Business Hours under Organizational Setup > Business hours under CCE Admin

CUse the expression BusinessHourStatus.<Calendar Name> . BusinessHours in the IF node.

DConfigure Business Hours under Organizational Setup > Departments under CCE Admin

EConfigure an IF node in ICM script editor

Show Suggested Answer

Suggested Answer: C, D

by Markus at Oct 22, 2023, 08:38 PM

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Margart

2 months ago

Ha! Looks like someone's trying to trick us with that Department option. I'm sticking with B and C as the right answers.

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Cyril

5 days ago

Let's go with B and C then. They seem to be the most relevant steps.

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Ilene

8 days ago

Yeah, I agree. The Department option seems like a distraction.

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Elmira

22 days ago

I think B and C are the correct answers.

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Ahmed

2 months ago

Hmm, I'm not sure about D. Configuring business hours under Departments seems a bit odd. I'd go with B and C.

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Karan

13 days ago

Definitely, those two steps are crucial for setting up the script correctly.

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Teddy

15 days ago

Yeah, D does seem a bit odd. It's better to stick with B and C for configuring and evaluating business in an ICM script.

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Gary

16 days ago

I agree, and C is also important, using the expression BusinessHourStatus. . BusinessHours in the IF node.

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Hoa

1 months ago

I think B is a good option, configuring Business Hours under Organizational Setup > Business hours under CCE Admin.

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Blythe

2 months ago

I agree with A and E. Configuring set variables and using the IF node are crucial for handling business logic in the script.

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Chandra

1 months ago

E) Configure an IF node in ICM script editor

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Krissy

2 months ago

A) Configure set variable in ICM script editor

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Jamie

2 months ago

The correct steps are B and C. Configuring business hours and using the expression to check the business hour status in the IF node is essential for evaluating business hours in an ICM script.

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Gennie

2 months ago

I'm not sure, I think it might be B and D instead.

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Lawrence

3 months ago

I agree with Adelina, A and C make sense for configuring and evaluating business in an ICM script.

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Adelina

3 months ago

I think the correct steps are A and C.

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