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Avaya Exam 7492X Topic 4 Question 63 Discussion

Actual exam question for Avaya's 7492X exam

Question #: 63
Topic #: 4

[All 7492X Questions]

A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.

Which command in the vector would invoke NCR using BSR?

Aroute-to number 112920414

Broute-t number 11292414

Creply-best

Dqueue-to best

Show Suggested Answer

Suggested Answer: C, E

by Twana at Jun 03, 2024, 02:43 AM

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Evan

27 days ago

Ah, the old 'reply-best' trick. I'm sure that'll confuse the heck out of the customer. Let's go with A and keep things simple.

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Heidy

4 days ago

User 1: I think we should go with A) route-to number 112920414.

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Denny

1 months ago

Haha, 'queue-to best'? That's like telling the call center to take a nap and let the best agent handle it. Not very efficient!

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Marica

12 days ago

User 1: I think the correct command would be 'route-to number 112920414'.

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Olive

1 months ago

I'm not sure about this one. The wording is a bit confusing, but I think option A sounds right.

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Myra

3 days ago

User 2: I agree, option A seems like the right choice.

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Ruby

26 days ago

User 1: I think option A is correct.

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Hui

2 months ago

The correct answer is A. The route-to number command is used to invoke NCR using BSR to distribute calls to multiple centers.

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Jutta

9 days ago

That's not the right command. A) route-to number 112920414 is the correct one.

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Polly

10 days ago

D) queue-to best

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Lajuana

12 days ago

Actually, the correct command is A) route-to number 112920414 to invoke NCR using BSR.

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Paris

14 days ago

C) reply-best

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Lai

20 days ago

Great choice! That command will invoke NCR using BSR.

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Cherelle

1 months ago

A) route-to number 112920414

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Donte

2 months ago

But using NCR with BSR would require routing the call to a specific number, so A) route-to number 112920414 makes more sense.

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Talia

2 months ago

I disagree, I believe the correct answer is C) reply-best.

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Donte

2 months ago

I think the answer is A) route-to number 112920414.

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