Avaya Exam 7492X Topic 2 Question 47 Discussion

Actual exam question for Avaya's 7492X exam

Question #: 47
Topic #: 2

Which three statements about LAI requirements are true? (Choose three.)

AIntelligently route calls among the call centers to achieve a better ACD load balance.

BThe receiving switch is able to accept or deny interflowed calls sent by the sending switch.

CThe routing of an incoming call to an external switch must be answered at the originating switch.

DLook-Ahead Interflow (LAI) improves call-handling capability and agent productivity for call centers with multiple locations.

EIt Is able to use the adjust-by vector command to better manage EWT.

Show Suggested Answer

Suggested Answer: A

by Haydee at Aug 09, 2023, 01:09 PM

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Santos

1 months ago

Ha, I bet the exam writers threw in that 'adjust-by vector' thing just to trip people up! Gotta love those tricky multiple-choice questions. Anyway, B, D, and E for me.

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Garry

20 days ago

I agree, those exam writers are sneaky. I chose B, D, and E as well.

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Shala

1 months ago

Hmm, I'm a bit confused about the adjust-by vector command in E. Is that a real Avaya feature? Either way, B, D, and E are my picks.

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Bettina

7 days ago

LAI does improve call-handling capability and agent productivity for call centers with multiple locations.

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Joesph

1 months ago

I agree with your choices, B, D, and E are correct statements about LAI requirements.

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Carmen

1 months ago

Yes, the adjust-by vector command is a real Avaya feature.

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Eugene

2 months ago

I'm not sure about C - I thought the call could be routed to an external switch and then answered there, not at the originating switch. But B, D, and E sound right to me.

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