Worldatwork Exam c8 Topic 2 Question 93 Discussion

Actual exam question for Worldatwork's c8 exam

Question #: 93
Topic #: 2

[All c8 Questions]

A fine jewelry chain distinguishes itself from the competition by focusing on carefully selected customers and building bonds to meet or exceed their needs and expectations. What strategy is this company using?

AOperational excellence

BProduct/service leadership

CCustomer intimacy

DBrand loyalty

Show Suggested Answer

Suggested Answer: C

by Celestine at Apr 30, 2025, 02:17 PM

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Elvis

3 days ago

I agree with Rosalind, focusing on carefully selected customers and building bonds sounds like customer intimacy.

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Jeffrey

5 days ago

Definitely C) Customer intimacy. Focusing on select customers and exceeding their expectations is all about getting close to the customer.

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Rosalind

6 days ago

I think the company is using customer intimacy.

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Eliz

8 days ago

I think the answer is C) Customer intimacy. The company is building strong relationships with its customers to better understand and meet their needs.

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Daron

1 days ago

I agree, the company is definitely focusing on building strong relationships with its customers.

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