Haha, high coverage? More like 'high maintenance'! But seriously, I think option C is the way to go. It's all about maximizing the automation potential, right?
I'm going with option A. The higher the coverage, the lower the model's recall, which leads to greater throughput of automatable processes. That makes the most sense to me.
I think option C is the correct answer. High coverage means more communications will be automatically processed, reducing manual review and ensuring fewer automatable processes are missed.
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