Haha, I'm just glad they didn't include an option like 'Identifying the best lunch spot for the project team.' That would have been too easy to fall for!
I'm torn between B and D. While identifying the actors and their roles is important, I think D really gets to the heart of what a business capability is all about.
Option D seems like the most comprehensive answer. It focuses on identifying and describing the actual work that needs to be done to support the business's overall mission.
Shizue
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