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ServiceNow CIS-HAM Exam Questions

Exam Name: Certified Implementation Specialist - Hardware Asset Management
Exam Code: CIS-HAM
Related Certification(s): ServiceNow Certified Implementation Specialist Certification
Certification Provider: ServiceNow
Number of CIS-HAM practice questions in our database: 184 (updated: Dec. 02, 2024)
Expected CIS-HAM Exam Topics, as suggested by ServiceNow :
  • Topic 1: Implementing hardware asset management in ServiceNow - ITSM Asset Management and Hardware Asset Management (HAM)
  • Topic 2: Hardware asset lifecycle, stages, and components/ IT Asset Management Overview & Fundamentals
  • Topic 3: Key components of hardware contract financials/ Core IT asset management terminology, concepts, and goals
  • Topic 4: Implementing hardware asset management/ Understand IT Cost Management
  • Topic 5: Application Introduction and Recommended Practices/ ServiceNow hardware model Content Service
  • Topic 6: Extending asset management and configuration management/ Managing hardware assets and CIs
  • Topic 7: Implementing Hardware Asset Management in ServiceNow/ Hardware Discovery and Normalization
  • Topic 8: Generating asset reports for IT Asset Management/ Automating stock management in ITSM Asset Management and HAM
  • Topic 9: Data Integrity - Attributes and Data Sources/ Automating hardware asset lifecycle with HAM
  • Topic 10: Creating hardware assets and CIs/ Automating asset population into ServiceNow
  • Topic 11: Automating asset inventory with HAM/ Operational Integration of IT Asset Management Processes
  • Topic 12: Asset management vs. configuration management/ Managing inventory and stock
Disscuss ServiceNow CIS-HAM Topics, Questions or Ask Anything Related

Dyan

2 days ago
Asset reporting is a key topic. Be prepared to interpret various asset reports and metrics. The exam might ask you to identify insights from given data.
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Alfreda

3 days ago
Passed the ServiceNow HAM exam with flying colors. Pass4Success made it possible in such short time!
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Vernell

7 days ago
I just passed the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam, and the Pass4Success practice questions were a great help. There was a tough question on Data Integrity - Attributes and Data Sources, asking which data sources are most reliable for maintaining asset data accuracy. I had to guess, but I still passed.
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Honey

18 days ago
Configuration management database (CMDB) questions are common. Understand the relationship between CMDB and hardware asset management for the exam.
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Stacey

22 days ago
Excited to share that I passed the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam. The Pass4Success practice questions were invaluable. One question that puzzled me was about IT Asset Management Overview & Fundamentals, specifically the key principles of IT asset lifecycle management. I wasn't completely sure of my answer, but I still passed.
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Charlene

1 months ago
ServiceNow CIS-HAM exam done! Pass4Success materials were key to my success.
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Jestine

1 months ago
Passed the CIS-HAM exam with flying colors! Pass4Success materials were a lifesaver. Pay attention to normalization rules and how they affect data quality in asset management.
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Tamekia

1 months ago
I am thrilled to announce that I passed the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam. Thanks to Pass4Success practice questions, I was well-prepared. There was a challenging question about Practical Management of IT Assets, asking how to effectively track and manage asset lifecycle stages. I was unsure but managed to get through the exam.
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Avery

2 months ago
Hardware discovery methods are crucial. Study the various discovery techniques and their pros and cons. The exam may ask you to choose the best method for specific scenarios.
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Joni

2 months ago
Happy to share that I passed the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam. The practice questions from Pass4Success were spot on. One question that had me second-guessing was related to the Operational Integration of IT Asset Management Processes. It asked how to align asset management processes with IT service management. I wasn't entirely confident, but I passed nonetheless.
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Barney

2 months ago
Aced the ServiceNow Hardware Asset Management cert! Pass4Success was a lifesaver for quick prep.
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Lenna

2 months ago
The exam tests your knowledge of asset management best practices. Expect scenario-based questions on how to handle different asset-related situations in an organization.
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Ahmed

2 months ago
Just cleared the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam! The Pass4Success practice questions were a lifesaver. There was a tricky question on the Financial Management of IT Assets, specifically about how to calculate the total cost of ownership (TCO) for hardware assets. I had to think hard about the components involved but still made it through.
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Peggie

3 months ago
Just passed the ServiceNow CIS-HAM exam! Thanks Pass4Success for the spot-on practice questions. Be ready for questions on hardware asset lifecycle stages - know the differences between each phase.
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Dante

3 months ago
I recently passed the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the key attributes necessary for maintaining Data Integrity - Attributes and Data Sources. It asked which attributes are critical for ensuring data accuracy and consistency in asset management. I wasn't entirely sure, but I managed to pass the exam.
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Marica

3 months ago
Just passed the ServiceNow CIS-HAM exam! Thanks Pass4Success for the spot-on practice questions.
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Kizzy

3 months ago
Passing the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam was a great achievement for me, and I owe it to the practice questions from Pass4Success. The exam covered topics such as ITSM Asset Management and Hardware Asset Management, and I encountered a question related to the hardware asset lifecycle stages. It asked about the components of the maintenance stage and how it contributes to overall asset management efficiency. Although I had some doubts, I still managed to pass the exam.
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Dona

4 months ago
My exam experience for the ServiceNow Certified Implementation Specialist - Hardware Asset Management was successful thanks to the practice questions provided by Pass4Success. The exam focused on IT Asset Management Overview & Fundamentals, and I found a question related to the hardware asset lifecycle stages particularly challenging. It asked about the components of the acquisition stage and how it differs from the deployment stage. Despite my uncertainty, I was able to pass the exam.
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Winfred

5 months ago
Passed the HAM CIS exam on my first try! Pass4Success's questions were incredibly similar to the real thing. Couldn't have done it without you!
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Fallon

5 months ago
ServiceNow HAM CIS certified! Pass4Success's relevant questions were a lifesaver. Prepared in no time. Thank you!
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Pansy

5 months ago
I recently passed the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam with the help of Pass4Success practice questions. The exam covered topics such as implementing hardware asset management in ServiceNow and hardware asset lifecycle stages. One question that stood out to me was related to the components of hardware asset lifecycle, specifically about the disposal stage. I wasn't completely sure of the answer, but I managed to pass the exam.
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Anisha

6 months ago
Hardware asset reporting was a significant focus. You might encounter scenario-based questions about creating custom reports and dashboards. Familiarize yourself with the available reporting tools and how to use them effectively for hardware asset management. Pass4Success really helped me grasp these concepts in a short time!
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Corinne

6 months ago
Just passed the ServiceNow HAM CIS exam! Pass4Success's practice questions were spot-on. Thanks for helping me prepare so quickly!
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Andra

6 months ago
Wow, that exam was tough! Grateful for Pass4Success - their materials made all the difference. Passed with flying colors!
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Ellsworth

6 months ago
Aced the ServiceNow HAM CIS exam today! Pass4Success's practice tests were crucial. Thanks for the timely prep materials!
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Free ServiceNow CIS-HAM Exam Actual Questions

Note: Premium Questions for CIS-HAM were last updated On Dec. 02, 2024 (see below)

Question #1

What are the main purposes of transfer order line tasks? (Choose two.)

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Correct Answer: A, B

According to the ServiceNow Product Documentation on Transfer Orders1, transfer orders are records that define the movement of assets from one stockroom to another1.They can be used to replenish the stock of assets, fulfill asset requests, or relocate assets1.

According to the ServiceNow Product Documentation on Transfer Order Line Tasks2, transfer order line tasks are records that define the actions that need to be performed for each transfer order line2.A transfer order line is a record that defines the quantity and model of the assets that are being transferred1.

The main purposes of transfer order line tasks are2:

To help track service levels and the time frame needed to complete a transfer order: Transfer order line tasks have a due date and a state that indicate the progress and completion of the transfer order line. They also have a priority and an assignment group that determine the urgency and the responsibility of the transfer order line. These fields help users to monitor and manage the service levels and the time frame needed to complete a transfer order.

To move transfer order lines from one stage to another: Transfer order line tasks have a type that defines the action that needs to be performed for the transfer order line, such as pick, pack, ship, or receive. As transfer order line tasks are completed, the transfer order line moves from one stage to another, such as requested, in transit, or received. These stages reflect the status and location of the assets that are being transferred.


1: ServiceNow Product Documentation: Transfer Orders

2: ServiceNow Product Documentation: Transfer Order Line Tasks

Question #2

During an audit, when is the Scanned Assets related list updated in the asset audit form?

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Correct Answer: B

According to the ServiceNow Hardware Asset Management documentation, the Scanned Assets related list displays the assets that have been scanned using the ServiceNow Agent mobile app during an audit. The Scanned Assets related list is updated each time scans are submitted from the app, which can be done manually or automatically based on the app settings


Question #3

What three areas of data quality does the CMDB Health Dashboard focus on? (Choose three.)

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Correct Answer: A, B, F
Question #4

What functionality enables you to automatically create asset records from information provided by your vendor while your assets are still in transit?

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Correct Answer: B

According to the ServiceNow Hardware Asset Management documentation, an advanced shipment notification (ASN) is a document that provides detailed information about a pending delivery. The purpose of an ASN is to notify the customer when shipping occurs and provide physical characteristics about the shipment so the customer can be prepared to accept delivery. You can use ASNs to automatically create asset records in ServiceNow Hardware Asset Management by importing the data from the ASN document.


Question #5

When creating a stock rule that replenishes from a vendor, what is a primary requirement for the warehouse stockroom? Choose 2 answers

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Correct Answer: A, B

According to the ServiceNow Hardware Asset Management documentation, a stockroom is a location where assets are stored and managed. A stockroom must have an assigned manager who is responsible for overseeing the stockroom operations and inventory. The stockroom manager must have a valid email address to receive notifications and alerts related to the stockroom, such as low stock levels, stock transfers, and stock orders. The other options are not primary requirements for the warehouse stockroom. The stockroom does not need to have an assignment group, a valid time zone, or a valid mobile phone.



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