ServiceNow Exam CIS-FSM Topic 1 Question 7 Discussion

Actual exam question for ServiceNow's ServiceNow Certified Implementation Specialist - Field Service Management exam

Question #: 7
Topic #: 1

Which operational role is responsible for managing field agent skills?

Awm_admin

Bwm_dispatcher

Cwm_qualifier

Dwm_manager

Show Suggested Answer

Suggested Answer: D

by Janella at Apr 24, 2024, 04:22 AM

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2 days ago

Not sure about that. Maybe wm_manager? Managers often oversee skills.

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3 days ago

I think it's the wm_dispatcher. They usually handle assignments, right?

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16 days ago

D) wm_manager plays a role in managing field agent skills as well.

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17 days ago

B) wm_dispatcher is also involved in managing field agent skills.

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18 days ago

A) wm_admin is responsible for managing field agent skills.

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