ServiceNow Exam CIS-FSM Topic 1 Question 2 Discussion

Actual exam question for ServiceNow's ServiceNow Certified Implementation Specialist - Field Service Management exam

Question #: 2
Topic #: 1

[All ServiceNow Certified Implementation Specialist - Field Service Management Questions]

Which of the following resources are critical for a successful implementation? (Choose five.)

AChief Executive Officer

BCustomer Service Agent

CField service manager

DChief Information Officer

EField service agent

FSystem Administrator

GDispatcher

HQualifier

Show Suggested Answer

Suggested Answer: C, E, F, G, H

by Tracey at Apr 09, 2024, 10:37 AM

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Joni

2 days ago

I agree, having a strong leader at the top is crucial for success.

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Glenn

3 days ago

I think the Chief Executive Officer is important for making strategic decisions.

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Whitley

13 days ago

Ah, the CEO – the benevolent overlord of the implementation universe. Without their blessing, we're all just tilting at windmills.

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Bernardine

25 days ago

I agree with that list, but I think the Field Service Agent is also a critical resource. They're the ones who are actually implementing the changes on the ground, so they need to be involved.

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Hmm, this is an interesting question. I think the key resources for a successful implementation would be the Chief Information Officer, System Administrator, Field Service Manager, Dispatcher, and Qualifier. The CEO and Customer Service Agent might be helpful, but I'm not sure they're as critical as the others.

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ServiceNow Exam CIS-FSM Topic 1 Question 2 Discussion

Contribute your Thoughts:

Joni

Glenn

Whitley

Bernardine

Georgene