ServiceNow Exam CIS-FSM Topic 1 Question 1 Discussion

Actual exam question for ServiceNow's ServiceNow Certified Implementation Specialist - Field Service Management exam

Question #: 1
Topic #: 1

[All ServiceNow Certified Implementation Specialist - Field Service Management Questions]

Which operational role is responsible for managing field agent skills?

Awm_admin

Bwm_dispatcher

Cwm_qualifier

Dwm_manager

Show Suggested Answer

Suggested Answer: D

by Jolanda at Apr 10, 2024, 03:53 PM

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Kris

3 days ago

I think the answer is C) wm_qualifier.

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Caitlin

13 days ago

Alright, let's focus back in. I think I'm going to go with 'wm_manager' as the answer. It just seems to fit the description of managing field agent skills the best.

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Chanel

25 days ago

Yeah, I agree. Seems like it's trying to assess our knowledge of the responsibilities of each role.

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Glory

27 days ago

Hmm, this is an interesting question. I wonder if it's testing our understanding of the different operational roles within the system.

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