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ServiceNow CIS-SPM Exam Questions
- Topic 1: Information Security Governance: This section of the exam delves into security management concepts and principles, examining organizational structures and roles in security. It also covers developing and implementing security policies, standards, and procedures.
- Topic 2: Regulatory Compliance and Legal Issues: This section addresses risk management and risk assessment methodologies, including threat modeling and vulnerability assessment. It also explores various risk mitigation strategies.
- Topic 3: Asset Security: This section focuses on information and asset classification, data security controls, privacy protection measures, and intellectual property protection.
- Topic 4: Security Architecture and Engineering: This section examines security models and design principles, system and application security, as well as cryptography and key management.
- Topic 5: Communication and Network Security: This section covers network architecture and design, secure communication protocols, wireless network security, and strategies to defend against network attacks.
- Topic 6: Identity and Access Management: This section explores authentication methods and technologies, authorization and access control models, and the identity management lifecycle.
- Topic 7: Security Operations: In this section, the focus is on security monitoring and analytics, incident response and management, forensics and investigations, and patch and vulnerability management.
- Topic 8: Software Development Security: This section emphasizes securing the software development lifecycle, including application security testing, code review, secure coding practices, and third-party software management.
- Topic 9: Security Assessment and Testing: This section focuses on security audit principles and methodologies, penetration testing techniques, and the use of security metrics and reporting.
- Topic 10: Privacy Management: This section covers privacy principles and regulations, privacy impact assessments, data protection techniques, and the concepts of privacy by design.
Free ServiceNow CIS-SPM Exam Actual Questions
Note: Premium Questions for CIS-SPM were last updated On Jun. 22, 2025 (see below)
Which of the following can be used to calculate planned cost when creating a resource plan?
Choose 2 answers
According to the ServiceNow documentation1, a rate card is a table that defines the hourly cost of labor for different roles or resources. A project rate is a fixed rate that is applied to all resources assigned to a project, regardless of their roles or individual rates. Both of these can be used to calculate the planned cost of a resource plan by multiplying the hours allocated to each resource by the corresponding rate. The other options are incorrect because:
A) Demand rate: A demand rate is a rate that is applied to a demand, not a resource plan.It is used to estimate the cost of fulfilling a demand before it is converted into a project2.
C) Default rate: A default rate is a rate that is applied to a resource when no other rate is specified.It is not a valid option for calculating the planned cost of a resource plan, as it is only used as a fallback option3.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_RateCards.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandRate.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_DefaultRate.html
The Project management application supports two types of external dependencies. What are they?
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The Project Management application supports two types of external dependencies: hard dependency and soft dependency. A hard dependency is a dependency that must be met before a task can start or finish. A soft dependency is a dependency that is preferred but not mandatory for a task to start or finish. You can find more information about these dependency types in theProduct Documentationfor ServiceNow.
What role can configure the default columns in the project planning console?
Choose 2 answers
According to the ServiceNow support article1, theit_pps_adminrole can configure the default columns in the project planning console by modifying thepm_project_planning_consolelist view.Theadminrole can also do this, as well as any other configuration on the platform2.
1: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB07145652: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/concept/c_Roles.html
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A)activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C)form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D)approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ActivityManagementRoles.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_FormAdministration.html4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html
Which artifacts can be linked to either a program, a portfolio, both, or neither?
Choose 2 answers
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