ServiceNow Exam CIS-VRM Topic 1 Question 19 Discussion

Actual exam question for ServiceNow's CIS-VRM exam

Question #: 19
Topic #: 1

The VRM issue management process is frequently unique to an organization. What two ServiceNow provided building blocks were covered in this course to help with customer needs that might arise during the lifecycle of VRM issues? (Choose two.)

AFlow Designer

BService Management

CWorkflow Editor

DIncident Management

Show Suggested Answer

Suggested Answer: A, E

by Marge at Feb 12, 2024, 05:18 PM

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Frank

2 months ago

Wait, VRM stands for 'Vexing Requests Management,' right? I'll just go with whatever keeps the boss off my back!

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Teddy

1 months ago

D) Incident Management

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Kris

1 months ago

A) Flow Designer

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Chauncey

2 months ago

Service Management and Incident Management, for sure. Gotta love a company that makes it easy to handle customer complaints about VRM.

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Octavio

2 months ago

I'm not sure about Workflow Editor, but I know Service Management is important for overall service delivery.

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Georgene

2 months ago

Hmm, Flow Designer and Workflow Editor, huh? Guess ServiceNow wants us to feel like we're coding the Matrix or something.

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Kate

1 months ago

I agree, having Incident Management and Service Management as building blocks also adds to the efficiency of the process.

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Tracey

1 months ago

Flow Designer and Workflow Editor are definitely helpful tools for managing VRM issues.

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Merilyn

2 months ago

I agree with Melodie. Flow Designer can help with creating custom workflows, and Incident Management is crucial for handling VRM issues.

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Chandra

2 months ago

I'll go with Service Management and Incident Management. Gotta keep those customers happy, even when they're grumpy about VRM issues!

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Gussie

15 days ago

I'll go with Service Management and Incident Management. Gotta keep those customers happy, even when they're grumpy about VRM issues!

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Reyes

19 days ago

D) Incident Management

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Chery

23 days ago

C) Workflow Editor

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Carlton

1 months ago

B) Service Management

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Paris

1 months ago

A) Flow Designer

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Melodie

2 months ago

I think the two building blocks covered are Flow Designer and Incident Management.

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Starr

2 months ago

Flow Designer and Workflow Editor? Sounds like ServiceNow is trying to make us work as hard as the IT department!

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