ServiceNow Exam CIS-SPM Topic 1 Question 15 Discussion

Actual exam question for ServiceNow's CIS-SPM exam

Question #: 15
Topic #: 1

[All CIS-SPM Questions]

Is resource capacity derived from FTE or schedules?

AOnly Schedules.

BBoth.

CNeither.

DOnly FTE.

Show Suggested Answer

Suggested Answer: B

A resource event is a non-scheduled activity that affects the availability and capacity of a resource or a group of resources. Examples of resource events are vacations, holidays, training, or sick leave. Resource events can be created by resource managers or resources themselves, and they can be viewed in the resource calendar or the resource workbench. You can find more information about resource events in theProduct Documentationfor ServiceNow.

by Mose at Jun 02, 2024, 03:26 PM

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Rolande

7 hours ago

I'm leaning towards option D, 'Only FTE'. I've seen a lot of project management tools that use FTE as the primary input for resource capacity.

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Benedict

13 days ago

Hmm, I don't think 'Neither' is correct. Resource capacity has to be based on something, and FTE and schedules are the most common sources of that information.

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