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ServiceNow Exam CIS-SM Topic 4 Question 39 Discussion

Actual exam question for ServiceNow's CIS-SM exam
Question #: 39
Topic #: 4
[All CIS-SM Questions]

Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following

Criterion attributes:

Class

Configuration file

Version

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?

Show Suggested Answer Hide Answer
Suggested Answer: A

Contribute your Thoughts:

Carri
6 days ago
Hmm, I was thinking the new version would create a duplicate, but option C makes sense. The CMDB is smart enough to reconcile the changes and update the existing CI. Though I wonder if the application owner remembered to clear the cache before running the discovery again...
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Catherin
6 days ago
Ah, I see. The key here is that the application owner upgraded the Apache Web Server to a different version and reran discovery. So option C is correct - the existing Apache Web Server CI will be reconciled with the upgraded version, and its version will be updated.
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Micah
22 days ago
I'm not sure, but I think a duplication error might occur if the CI is not properly reconciled.
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Kayleigh
23 days ago
I agree with Salina. It makes sense to update the version instead of creating a new CI.
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Salina
26 days ago
I think the existing Apache Web Server CI will be reconciled with the upgraded version.
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