ServiceNow Exam CIS-SIR Topic 3 Question 47 Discussion

Actual exam question for ServiceNow's CIS-SIR exam

Question #: 47
Topic #: 3

[All CIS-SIR Questions]

Which one of the following users is automatically added to the Request Assessments list?

AAny user that adds a worknote to the ticket

BThe analyst assigned to the ticket

CAny user who has Response Tasks on the incident

DThe Affected User on the incident

Show Suggested Answer

Suggested Answer: A

by Scarlet at May 02, 2024, 02:37 AM

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Glory

5 days ago

I'm going with option C. Any user who has Response Tasks on the incident seems like the logical choice. They're already engaged in the resolution process.

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Amie

9 days ago

The Affected User on the incident? Makes sense to me. That's the person who's experiencing the issue, so they should be involved in the assessment process.

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