ServiceNow Exam CIS-SIR Topic 2 Question 54 Discussion

Actual exam question for ServiceNow's CIS-SIR exam

Question #: 54
Topic #: 2

[All CIS-SIR Questions]

When a service desk agent uses the Create Security Incident UI action from a regular incident, what occurs?

AThe incident is marked resolved with an automatic security resolution code

BA security incident is raised on their behalf but only a notification is displayed

CA security incident is raised on their behalf and displayed to the service desk agent

DThe service desk agent is redirected to the Security Incident Catalog to complete the record producer

Show Suggested Answer

Suggested Answer: A

by Juan at Jul 15, 2024, 01:04 AM

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Ashlyn

10 months ago

D is the way to go. Redirecting the agent to the Security Incident Catalog is the logical step.

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Shawnda

10 months ago

Haha, this question is a real security incident in itself! I'll go with C, just to be safe.

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Mariann

10 months ago

I'm going with C. Raising a security incident and displaying it to the agent makes the most sense.

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Marvel

10 months ago

Hmm, I'm not sure. B sounds like it could be the answer, but I'll have to think about it some more.

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Donette

9 months ago

I agree, B does sound like a possibility. Let's double check the documentation.

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Bulah

9 months ago

I'm leaning towards B) A security incident is raised on their behalf but only a notification is displayed

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Domingo

9 months ago

I believe it's D) The service desk agent is redirected to the Security Incident Catalog to complete the record producer

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Sena

10 months ago

I think it's C) A security incident is raised on their behalf and displayed to the service desk agent

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Vincent

11 months ago

Because the agent needs to complete the record producer in the Security Incident Catalog.

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Ivette

11 months ago

D seems like the right choice here. The agent should be redirected to the Security Incident Catalog to complete the record.

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Pearlie

10 months ago

Agreed, D seems like the most logical option for the service desk agent to follow.

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Beula

10 months ago

I think D is correct too. It makes sense for the agent to complete the record in the Security Incident Catalog.

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Refugia

10 months ago

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Nobuko

11 months ago

Why do you think it's D?

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Lourdes

11 months ago

I think option C is the correct answer. A security incident should be raised and displayed to the service desk agent.

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Bernardo

10 months ago

I'm not sure, but I think option A can be ruled out as the incident is not marked resolved.

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Slyvia

10 months ago

I think option D might also be a possibility, redirecting to the Security Incident Catalog makes sense.

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Wilda

10 months ago

I agree, option C seems to be the most logical choice.

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Vincent

11 months ago

I disagree, I believe it's D.

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Nobuko

11 months ago

I think the answer is C.

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