Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer's change policy requires that changes be requested with 5 days lead time.
I think option B is the way to go. Updating the Risk Assessment Matrix seems like the most straightforward approach to address the lead time requirement.
Lezlie
18 hours agoBritt
8 days agoAshleigh
9 days agoTiera
10 days agoSueann
16 days agoCurt
23 days ago