ServiceNow Exam CIS-FSM Topic 4 Question 22 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 22
Topic #: 4

[All CIS-FSM Questions]

What can customers use on the service portal to view and select available service windows?

AGenius bar
B Request catalog

CAppointment booking

DAgent calendar

Show Suggested Answer

Suggested Answer: C

by Franchesca at Sep 18, 2024, 08:29 PM

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Craig

7 months ago

Hold up, did someone say Genius bar? That's more like an Apple store than a service portal! Maybe they're trying to trick us with that one.

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Helga

6 months ago

D) Agent calendar

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Chanel

6 months ago

C) Appointment booking

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Jaclyn

6 months ago

A) Genius bar

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Nicholle

7 months ago

D) Agent calendar seems like the best option. Customers can see the schedules of the agents and pick a convenient time for their service.

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Devora

7 months ago

I think B) Request catalog is the way to go. Customers can probably browse through the available service options and select their preferred time slot.

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Larae

7 months ago

I'm not sure, but I think it could also be Agent calendar.

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Theola

7 months ago

I agree with Carey, Appointment booking makes sense.

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Tommy

7 months ago

Definitely C) Appointment booking. That's the obvious choice for viewing and selecting available service windows on a service portal.

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Salome

6 months ago

I always use appointment booking to schedule my service windows.

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Nelida

6 months ago

B) Request catalog might be another option to consider.

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Helga

6 months ago

I agree, it's the most convenient option.

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Caprice

6 months ago

I prefer A) Genius bar for viewing available service windows.

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Tammy

6 months ago

I think D) Agent calendar could also work for selecting service windows.

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Aleta

6 months ago

C) Appointment booking is the way to go.

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Viola

7 months ago

I agree, C) Appointment booking is the way to go.

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Carey

7 months ago

I think customers can use Appointment booking.

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