ServiceNow Exam CIS-FSM Topic 1 Question 7 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 7
Topic #: 1

[All CIS-FSM Questions]

Which operational role typically creates personal events for an agent's calendar?

Awm_manager

Bwm_agent

Cwm_dispatcher

Dwm_admin

Show Suggested Answer

Suggested Answer: D

by Janella at Apr 24, 2024, 04:22 AM

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6 days ago

Ah, I see what they're getting at. The wm_agent is the one who interacts with the customers directly, so they'd need to manage their own calendar.

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11 days ago

Hmm, this is a tricky one. I'd say the wm_agent is the one responsible for creating personal events on their calendar.

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20 days ago

I'm not sure, but I think wm_dispatcher could also be a possibility.

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21 days ago

I agree with Annmarie, wm_agent makes sense for creating personal events.

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25 days ago

I think the answer is B) wm_agent.

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