ServiceNow Exam CIS-FSM Topic 1 Question 7 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 7
Topic #: 1

[All CIS-FSM Questions]

Which operational role typically creates personal events for an agent's calendar?

Awm_manager

Bwm_agent

Cwm_dispatcher

Dwm_admin

Show Suggested Answer

Suggested Answer: D

by Janella at Apr 24, 2024, 04:22 AM

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Marisha

27 days ago

Haha, I bet the wm_dispatcher is the one who's always trying to squeeze in more meetings on everyone's calendars!

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Kimbery

28 days ago

Wait, is the wm_agent the one who creates personal events? Or is it the wm_admin? I'm getting a little confused here...

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Dorcas

3 days ago

Oh, I see. So it's not wm_agent or wm_admin then.

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Golda

4 days ago

No, it's actually wm_dispatcher who creates personal events for an agent's calendar.

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Alex

15 days ago

A) wm_manager is responsible for creating personal events for an agent's calendar.

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Marcos

1 months ago

Easy peasy! The wm_agent is the one who creates personal events for their calendar. They need to keep track of their own schedule, after all.

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Mirta

9 days ago

Yes, you're right! The wm_agent is responsible for creating personal events on their calendar.

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Celeste

1 months ago

Ooh, this is a good one! I'm gonna go with option B, the wm_agent. They're the ones who need to schedule meetings and appointments, right?

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Domitila

12 days ago

Definitely wm_agent. They're the ones in charge of managing the calendar.

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Anissa

14 days ago

Yeah, wm_agent makes sense. They're the ones who handle the agent's schedule.

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Alpha

1 months ago

I think you're right, wm_agent is responsible for creating personal events for an agent's calendar.

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Josefa

2 months ago

Ah, I see what they're getting at. The wm_agent is the one who interacts with the customers directly, so they'd need to manage their own calendar.

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Freeman

1 days ago

B) wm_agent

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Suzi

3 days ago

That makes sense, the wm_agent is responsible for managing their own calendar.

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Yesenia

1 months ago

D) wm_admin

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Marleen

2 months ago

C) wm_dispatcher

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Larae

2 months ago

B) wm_agent

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Queenie

2 months ago

A) wm_manager

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Claribel

2 months ago

Hmm, this is a tricky one. I'd say the wm_agent is the one responsible for creating personal events on their calendar.

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Clay

1 months ago

Yeah, wm_agent makes sense for that role.

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Joesph

2 months ago

I think it's wm_agent too.

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Alita

2 months ago

I'm not sure, but I think wm_dispatcher could also be a possibility.

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Quiana

2 months ago

I agree with Annmarie, wm_agent makes sense for creating personal events.

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Annmarie

3 months ago

I think the answer is B) wm_agent.

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