ServiceNow Exam CIS-FSM Topic 1 Question 6 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 6
Topic #: 1

What controls the visibility of the 'Optimize route' option in the more actions menu in the agent card on dispatcher workspace?

AUl action

BClient script

CBusiness rule

DSystem property

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Suggested Answer: A

by Freeman at Apr 10, 2024, 08:22 PM

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Carol

1 years ago

I've read that it could be a combination of both system property and business rule.

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Glendora

1 years ago

I feel like it could also be influenced by a business rule.

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Cornell

1 years ago

I agree with Jane, I believe it's a system property that determines the visibility.

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Vanna

1 years ago

I think the 'Optimize route' option is controlled by a system property.

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Ah, the old 'Optimize route' mystery. I bet the developers who came up with this question are just sitting back and chuckling, watching us all struggle. Gotta love these certification exams, am I right?

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Barbra

1 years ago

You know, I'm really torn on this one. I can see arguments for each of the options, to be honest. I guess I'll just have to think it through and make my best guess.

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Ryan

1 years ago

I'm feeling pretty confident that it's a system property. That just seems like the kind of thing that would be controlled at a system level, you know? But I'm open to being convinced otherwise.

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Cory

1 years ago

Ooh, I bet it's UI action! That would make the most sense to me. I mean, it's a UI element, so it stands to reason that the visibility would be controlled by a UI action, right?

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Micaela

1 years ago

Hmm, this is a tricky one. My money is on business rule. It just seems like the kind of thing that would be controlled by a business logic rule, you know?

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Darrin

1 years ago

I'm not sure, but I'll go with client script.

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Shawnee

1 years ago

I agree, system property sounds right to me.

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Sheridan

1 years ago

I think it's controlled by a system property.

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Hoa

1 years ago

I've seen this 'Optimize route' option before, but I'm not sure what controls its visibility. I'm leaning towards either client script or system property, but I'm open to hearing other perspectives.

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ServiceNow Exam CIS-FSM Topic 1 Question 6 Discussion

Contribute your Thoughts:

Carol

Glendora

Cornell

Vanna

Andra

Barbra

Ryan

Cory

Micaela

Darrin

Shawnee

Sheridan

Hoa