ServiceNow Exam CIS-FSM Topic 2 Question 24 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 24
Topic #: 2

[All CIS-FSM Questions]

Which of the following resources are critical for a successful implementation? (Choose five.)

AChief Executive Officer

BCustomer Service Agent

CField service manager

DChief Information Officer

EField service agent

FSystem Administrator

GDispatcher

HQualifier

Show Suggested Answer

Suggested Answer: C, E, F, G, H

by Clare at Oct 24, 2024, 02:22 AM

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Miles

7 months ago

This question is a real head-scratcher. Let me see... A, D, E, F, and G. The field service manager? More like the field service 'manager-of-chaos'!

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William

7 months ago

A, D, E, F, and G. Can't forget the customer service agent - they're the face of the implementation to the end-users!

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Lisha

6 months ago

Qualifier is essential for ensuring quality control in the implementation process.

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Sheldon

6 months ago

Field service manager and dispatcher play a key role in coordinating tasks and resources.

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Kanisha

6 months ago

I think having the Chief Information Officer and System Administrator is also important for technical support.

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Yasuko

7 months ago

I agree, the customer service agent is crucial for successful implementation.

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Rolland

7 months ago

Hmm, this is a tough one. I'm going to go with A, D, E, F, and H. The qualifier is a must-have, and the field agent can provide valuable on-the-ground feedback.

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Ricarda

8 months ago

I would choose A, D, E, F, and G. The field service agents and dispatcher are just as important as the leadership and IT staff.

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Cruz

7 months ago

System administrators are essential for managing the technical aspects of the implementation.

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Elza

7 months ago

Customer service agents play a vital role in maintaining customer satisfaction.

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Cordelia

7 months ago

I think having skilled field service agents and a reliable dispatcher are also key components.

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Rosann

7 months ago

Yes, having a good balance of resources from different areas is key to a successful implementation.

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Dolores

7 months ago

I think customer service agents and field service managers are also important for a successful implementation.

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Marta

7 months ago

I agree, having strong leadership and IT support is crucial for successful implementation.

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Wilbert

7 months ago

I agree, having strong leadership from the CEO and CIO is crucial for success.

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Willard

8 months ago

I agree with all of you. Having a well-rounded team with all these resources is key to a successful implementation.

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An

8 months ago

I believe having Customer Service Agents and Field Service Managers is essential for customer satisfaction and smooth operations.

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Shayne

8 months ago

A, D, F, G, and H seem like the key roles for a successful implementation. The CEO, CIO, and system admin are critical for oversight and technical support.

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Aja

7 months ago

The dispatcher plays a key role in coordinating resources efficiently.

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Alesia

7 months ago

The system administrator is crucial for technical support and maintenance.

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Launa

7 months ago

I agree, having the CEO involved ensures top-level support.

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Alise

8 months ago

I agree, having strong leadership is important. But I also think the System Administrator and Chief Information Officer are crucial for technical support.

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Hildred

8 months ago

I think the Chief Executive Officer is critical for a successful implementation.

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