Haha, I bet the team that came up with 'state-of-the-art performance monitoring' had a blast trying to one-up the competition. Gotta love that marketing language.
D is interesting too, having state-of-the-art performance monitoring capabilities across different infrastructures would be really valuable. I wonder how that compares to the tools we're currently using.
A) ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
I agree, those features seem really useful. The single system of record for monitoring and remediation results is also a big plus. Anything that can help us better control and manage performance and availability is a win in my book.
A) ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
A, B, C, and E sound like great capabilities that would really streamline our event management process. I'm particularly interested in the automatic correlation with CIs and Business Services - that could save us a lot of time.
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