ServiceNow Exam CIS-CSM Topic 5 Question 76 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 76
Topic #: 5

[All CIS-CSM Questions]

Which roles are considered external?

Choose 2 answers

APartner Admin (sn_customerservice. partner_admin)

BCustomer Admin (sn_cuslomerservlce.customet_admin)

CCustomer Service Agent (sn_customerservice_agent)

DConsumer Support Agent (sn_customerservice.consumer_agent)

Show Suggested Answer

Suggested Answer: C, D

by Krissy at Aug 03, 2024, 09:15 AM

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Leota

1 days ago

Ah, I see. Customer Service Agent and Consumer Support Agent are the internal roles, while Partner Admin and Customer Admin are the external ones. Got it!

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Zita

8 days ago

Partner Admin and Customer Admin are the external roles, right? I'm pretty sure that's what the question is asking for.

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Trinidad

12 days ago

I'm not sure about Customer Admin. I think Customer Service Agent is also considered external.

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Quentin

18 days ago

I agree with Corazon. Those roles have access to external customers.

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Corazon

20 days ago

I think Partner Admin and Customer Admin are considered external roles.

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