ServiceNow Exam CIS-CSM Topic 3 Question 79 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 79
Topic #: 3

[All CIS-CSM Questions]

Which of the following are benefits that may be gained from using communities?

Choose 3 answers

AReduce support costs

BEngagement with Customers

CGet product feedback

DReduce cost per sales

EIncrease marketing effectiveness

Show Suggested Answer

Suggested Answer: D

by Starr at Sep 16, 2024, 03:39 AM

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Elli

1 months ago

A is a good one too. Support costs can be lowered when the community helps each other out. That's a win-win for the business and customers.

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Catherin

1 days ago

B) Engagement with Customers

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Douglass

4 days ago

A) Reduce support costs

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Josue

2 months ago

Haha, I wonder if the exam proctors are members of an exclusive community themselves. Gotta love those insider perks!

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Stephaine

1 months ago

C) Get product feedback

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Shawnee

2 months ago

B) Engagement with Customers

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Lauran

2 months ago

A) Reduce support costs

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Lucia

2 months ago

I'm surprised D isn't one of the correct answers. Reducing the cost per sales is a huge benefit of leveraging a community.

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Francene

1 months ago

C) Get product feedback

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Chi

1 months ago

B) Engagement with Customers

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Gerry

2 months ago

A) Reduce support costs

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Joseph

2 months ago

I believe D and E are also important benefits. Communities can help reduce cost per sales and increase marketing effectiveness.

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Ressie

2 months ago

I agree with Leigha. Communities can help reduce support costs, engage with customers, and get product feedback.

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Rosio

2 months ago

I definitely agree with B, C, and E. Building a strong community can be a game-changer for customer engagement, product improvement, and marketing effectiveness.

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Leigha

2 months ago

I think A, B, and C are the benefits of using communities.

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