ServiceNow Exam CIS-CSM Topic 3 Question 63 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 63
Topic #: 3

[All CIS-CSM Questions]

Out-of-the-box. cases are automatically closed after how many days?

A3 days

B5 days

C10 days

DCases are not automatically closed by default

Show Suggested Answer

Suggested Answer: C

by Daron at Feb 07, 2024, 09:24 AM

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Veronica

1 months ago

Automatic case closure? Sounds like a great way to annoy your users. They'll be like, 'Wait, my case just disappeared!'

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Cordell

1 months ago

Automatically closed cases? What is this, a game of 'Guess the Number'? I'll need to consult the ServiceNow admin to be sure.

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Izetta

1 months ago

Wait, cases aren't automatically closed by default? That's news to me! I better double-check the documentation.

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Yuki

2 months ago

Hmm, I thought it was 10 days. Maybe I'm confusing it with a different ITSM tool.

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Marjory

10 days ago

User 1: I think it's 5 days.

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Carli

2 months ago

I'm not sure, but I think it's D) Cases are not automatically closed by default.

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Edgar

2 months ago

I'm pretty sure it's 5 days, that's the standard timeframe I've seen in other ServiceNow instances.

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Merilyn

1 months ago

Yeah, I've seen that in other instances as well.

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Rosalind

1 months ago

I think it's 5 days too, that seems to be the standard timeframe.

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Maxima

2 months ago

I agree with Justa. Cases are not automatically closed.

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Justa

3 months ago

I think it's D) Cases are not automatically closed by default.

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