ServiceNow Exam CIS-CSM Topic 2 Question 58 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 58
Topic #: 2

[All CIS-CSM Questions]

What are the three main components that make up Proactive Customer Service Operations?

Choose 3 answers

Aproactive Case

BService-Aware Install Base

CService-Aware CMDB

DProactive Prevention

EService Reporting

FService Monitoring

Show Suggested Answer

Suggested Answer: C

by Solange at Oct 16, 2023, 03:23 PM

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Kate

1 months ago

Ah, the classic 'choose three' question. I'm going with B, C, and D. Proactive customer service, here I come!

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Pansy

14 hours ago

I selected A, B, and E. I think those are the three main components that make up proactive customer service operations.

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Haydee

3 days ago

I picked C, D, and F. Those components seem to cover all the bases for proactive operations.

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Kerrie

14 days ago

I went with B, D, and E. I believe those are the most important for proactive customer service.

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Nadine

18 days ago

I chose A, C, and F. I think those are the key components.

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Brinda

1 months ago

Service-Aware CMDB, Proactive Prevention, and Service Monitoring - that's my pick. Fingers crossed I got it right!

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Desmond

1 months ago

Okay, let's think this through. I'm pretty sure the answer is C, D, and F. Gotta love these tricky service management questions!

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Johanna

6 days ago

I agree, those are the key components for proactive customer service operations.

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Jolene

9 days ago

I see your point, but I still think C, D, and F are the main components for proactive customer service operations.

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Ammie

10 days ago

I agree with you on A and B, but I think proactive prevention is a key component as well.

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Nelida

15 days ago

I think you're right, C, D, and F are the main components.

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Quentin

16 days ago

I think it's actually A, B, and E. Service reporting is definitely important.

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Theodora

2 months ago

I would also add Service Monitoring as one of the main components. It helps in keeping track of service performance.

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Romana

2 months ago

Haha, this question is a real head-scratcher! I'm going to guess A, B, and F just to see what happens.

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Lettie

1 months ago

I'm not sure about F, but I know A and B are definitely part of it.

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Tamar

1 months ago

I think it's A, B, and F too!

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Darell

1 months ago

User 2: I'm not sure about F, but A and B definitely sound right.

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Rashida

1 months ago

User 1: I think it's A, B, and F too.

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Derrick

2 months ago

I agree with Barrett. Those components make sense for proactive customer service operations.

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Barrett

2 months ago

I think the three main components are proactive Case, Service-Aware Install Base, and Proactive Prevention.

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