ServiceNow Exam CIS-CSM Topic 1 Question 67 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 67
Topic #: 1

[All CIS-CSM Questions]

The case digests feature includes which types of case communication? (Choose two.)

ACase Lifecycle Reports

BCase Action Summaries Most Voted

CPost Case Reviews Most Voted

DCase Post Mortem

Show Suggested Answer

Suggested Answer: B, C

by Walton at Apr 21, 2024, 02:43 PM

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Vilma

1 years ago

I was torn between 'Case Post Mortem' and 'Case Lifecycle Reports'.

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Pamella

1 years ago

Yeah, 'Case Post Mortem' didn't feel correct to me. 'Case Action Summaries' seemed a more reasonable choice.

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Launa

1 years ago

I chose the same options. 'Case Lifecycle Reports' didn't seem to fit.

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Chuck

1 years ago

For sure! I picked 'Case Action Summaries Most Voted' and 'Post Case Reviews Most Voted'. They sounded right.

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Pamella

1 years ago

It wasn't too bad. But, I had to think a bit.

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Xochitl

1 years ago

Hey folks, how do you feel about the question on case digests?

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Derick

1 years ago

True, but the options were to choose two

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Desirae

1 years ago

I think Case Post Mortem is also important

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Gertude

1 years ago

I agree with Case Lifecycle Reports being included

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Derick

1 years ago

A) Case Lifecycle Reports and C) Post Case Reviews Most Voted

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