SDI Exam SD0-302 Topic 1 Question 84 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 84
Topic #: 1

[All SD0-302 Questions]

Of the options listed, which is a common cause of stress often seen in the Service Desk environment?

ARoutine scheduling of tasks

BStaff have left andt been replaced

CWorking closely with developers

DDesk seating plans

Show Suggested Answer

Suggested Answer: B

by Gracia at Apr 08, 2024, 10:41 AM

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An

2 days ago

I think staff turnover is a common cause of stress in the Service Desk environment.

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Blair

24 days ago

Haha, true that! I'd be more worried about the users than the seating arrangement. Some of those people can really drive you up the wall, you know?

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Keneth

26 days ago

You know, I'm starting to think this whole exam is just designed to stress us out. I mean, who cares about desk seating plans, option D? That's the least of my worries on the Service Desk.

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Okay, let's not bash the developers too much here. I mean, they're the ones who create the tools and systems we rely on, right? I think the real stress comes from dealing with constantly changing staffing, like option B said.

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Dottie

28 days ago

Ha! You got that right. Developers are like cats - they do their own thing and don't respond well to instructions. I'd be stressed out too if I had to work with them day in and day out.

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Lawrence

1 months ago

Hmm, I'm not so sure about that. I think working closely with developers, option C, can be a major source of stress. Those guys can be a real handful sometimes, am I right?

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Hubert

1 months ago

This is a pretty straightforward question, but I can see how it could trip some people up. I'd say the common cause of stress is option B - staff have left and been replaced. That can really disrupt the team dynamic and lead to a lot of chaos on the Service Desk.

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SDI Exam SD0-302 Topic 1 Question 84 Discussion

Contribute your Thoughts:

An

Blair

Keneth

Willodean

Dottie

Lawrence

Hubert