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SDI Exam SD0-302 Topic 3 Question 95 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 95
Topic #: 3

[All SD0-302 Questions]

You have been working closely with your organisations Service Level Manager and s/he has asked

you to prepare a presentation that can be delivered to internal IT teams on the value and benefits of

having an SLM process in place. Which of these options best describes one of the benefits?

AUsers have freedom of choice about which IT teams they will work with

BThere are clearly defined IT procedures that arew enforceable

CThere are clearly defined penalties for customers and providers if responsibilities aret met

DSpecific customer needs are known, enabling IT to prioritise and plan

Show Suggested Answer

Suggested Answer: D

by Irma at Aug 26, 2024, 12:06 AM

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Bronwyn

13 days ago

I agree, Option D really highlights the value of an SLM process. It's all about understanding and catering to the customer's requirements.

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Mattie

14 days ago

Option D definitely seems like the best answer. Knowing the specific customer needs allows IT to prioritize and plan effectively.

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Weldon

16 days ago

I believe option B is also important, having clearly defined procedures can improve efficiency.

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Albina

19 days ago

I agree with Kris, knowing customer needs is crucial for IT planning.

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Kris

24 days ago

I think option D is the best benefit.

upvoted 0 times

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