SDI Exam SD0-302 Topic 2 Question 99 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 99
Topic #: 2

[All SD0-302 Questions]

Which type of Telephony System will provide a consistent and manageable telephone response

operation?

APhone switch (PBX)

BInteractive Voice Response (IVR)

CAutomated Call Distribution (ACD)

DComputer Telephony Integration (CTI)

Show Suggested Answer

Suggested Answer: B

by Willodean at Sep 15, 2024, 05:38 AM

Limited Time Offer

25%

Off

Get Premium SD0-302 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Rocco

1 months ago

I'm going with B) IVR. It's the most 'robotic' sounding option, so it must be the right answer. Beep boop!

upvoted 0 times

...

Leonardo

1 months ago

D) Computer Telephony Integration (CTI) is my pick. It integrates telephony with computer systems for a seamless customer experience.

upvoted 0 times

Jade

7 days ago

A) Phone switch (PBX) is also a good option for managing telephone responses.

upvoted 0 times

...

Alex

1 months ago

Hmm, I'm torn between B) IVR and C) ACD. Both seem like viable options for a consistent telephone response system.

upvoted 0 times

Lenna

16 days ago

ACD can help distribute calls efficiently among agents.

upvoted 0 times

...

Naomi

19 days ago

IVR is great for providing automated responses to callers.

upvoted 0 times

...

Belen

2 months ago

C) Automated Call Distribution (ACD) seems like the correct choice to me. It's designed to handle call volume efficiently.

upvoted 0 times

Beckie

5 days ago

Phone switch (PBX) is another option for consistent telephone response operation.

upvoted 0 times

...

Melda

19 days ago

I think Computer Telephony Integration (CTI) could also help with managing telephone responses.

upvoted 0 times

...

Miesha

1 months ago

I agree, Automated Call Distribution (ACD) is great for managing call volume.

upvoted 0 times

...

Margot

2 months ago

I think the answer is B) Interactive Voice Response (IVR). It provides a consistent and automated telephone response operation.

upvoted 0 times

Lynelle

16 days ago

ACD could help distribute calls efficiently among agents.

upvoted 0 times

...

Jolene

29 days ago

CTI might be useful for integrating computer systems with telephony.

upvoted 0 times

...

Stevie

1 months ago

I think PBX could also work well for managing telephone responses.

upvoted 0 times

...

Sol

2 months ago

I agree, IVR is the best option for consistent telephone response.

upvoted 0 times

...

Desiree

2 months ago

Hmm, that makes sense too. Both options seem like they could provide a consistent telephone response operation.

upvoted 0 times

...

Ressie

2 months ago

I disagree, I believe the answer is C) Automated Call Distribution (ACD). It distributes calls evenly.

upvoted 0 times

...

Desiree

2 months ago

I think the answer is A) Phone switch (PBX). It manages calls efficiently.

upvoted 0 times

...