SDI Exam SD0-302 Topic 2 Question 106 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 106
Topic #: 2

[All SD0-302 Questions]

You are planning a promotion campaign to raise customer awareness of the Service Desk and the

benefits it brings to the business. Which of these activities would be most effective in doing this?

AOffer customers the opportunity to experience life on the Service Desk

BProvide induction training and team-building away-days

CGive all customers a stress ball with Service Desk contact details printed on it

DSchedule your staff to floor walk at regular intervals

Show Suggested Answer

Suggested Answer: C

by Alverta at Jan 27, 2025, 03:05 AM

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3 days ago

Option C seems like a fun and creative way to raise awareness. Who doesn't love a good stress ball?

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13 days ago

I disagree, I believe option A would be more effective as it gives customers a hands-on experience.

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17 days ago

I agree with Chau, having staff floor walk would really raise awareness.

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25 days ago

I think option D would be most effective.

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