SDI Exam SD0-302 Topic 1 Question 103 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 103
Topic #: 1

One of your analysts has asked you what ITIL is. Which of these options is the best explanation you

could give him/her?

AIt is worldwide best practice and offers guidance for designing, planning, delivering and managing IT
Services and Support and it aligns with ISO/IEC 20000

BIt is worldwide methodology for best practice for all IT Services and Support and it aligns with ISO 9000

CIt is worldwide methodology for guidance in design, planning and delivering IT projects and it aligns
with ISO 15000

DIt is worldwide best practice for the implementation of IT Business strategies and it aligns with IEC/IEC
20000

Show Suggested Answer

Suggested Answer: B

by Misty at Nov 17, 2024, 02:28 PM

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Kip

1 months ago

ITIL? More like ITSUCKS, am I right? But seriously, option A is the way to go. It's the IT equivalent of a Michelin-starred restaurant.

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Armanda

2 months ago

Ah, option D is close, but it's not quite right. ITIL is not just for implementing IT business strategies, it's a much broader framework.

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Amie

5 days ago

C) It is worldwide methodology for guidance in design, planning and delivering IT projects and it aligns with ISO 15000

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Domonique

12 days ago

B) It is worldwide methodology for best practice for all IT Services and Support and it aligns with ISO 9000

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Fanny

20 days ago

A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000

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Raylene

2 months ago

Option C is a bit too narrow. ITIL is not just for IT projects, it's a comprehensive framework for the entire IT service lifecycle.

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Florencia

23 days ago

D) It is worldwide best practice for the implementation of IT Business strategies and it aligns with IEC/IEC 20000

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Dylan

29 days ago

B) It is worldwide methodology for best practice for all IT Services and Support and it aligns with ISO 9000

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Kiley

2 months ago

A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000

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Chu

2 months ago

Hmm, option B seems to be a bit off. ISO 9000 is for quality management, not IT services. ITIL is the way to go, no doubt.

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Dick

1 months ago

Hmm, you're right. Option B is not accurate. ITIL is definitely the way to go.

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Jani

1 months ago

A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000

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Devon

2 months ago

ITIL is definitely the best practice for IT services and support, as option A clearly states. It's like the Bible of IT management!

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Elden

2 months ago

I think option A makes the most sense because ITIL is all about best practices for managing IT services.

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Jame

3 months ago

I agree with Luis, option A seems to be the best explanation for what ITIL is.

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Luis

3 months ago

A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000.

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