SAP Exam C_S4CFI_2402 Topic 1 Question 7 Discussion

Actual exam question for SAP's C_S4CFI_2402 exam

Question #: 7
Topic #: 1

[All C_S4CFI_2402 Questions]

You post and match an incoming payment to the incorrect customer account. How can you correct the mistake?

AReset the clearing and reverse the document

BIssue a credit memo to the customer.

CChange the customer on the payment document.

DContact the customer through correspondence.

Show Suggested Answer

Suggested Answer: A

by Dominque at Mar 17, 2024, 02:36 AM

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Nan

10 months ago

I don't think so, because that would just add more confusion to the situation.

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Ettie

10 months ago

This is a classic case of 'did you try turning it off and on again?' Just kidding, but seriously, option B is the way to go.

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Katheryn

10 months ago

Agreed, issuing a credit memo to the customer is the way to correct the mistake.

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Katheryn

10 months ago

I think option B is the best solution here.

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Beata

10 months ago

But wouldn't issuing a credit memo to the customer also work?

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Lashon

11 months ago

I agree with Remona, that seems like the most logical solution.

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Remona

11 months ago

I think we can reset the clearing and reverse the document to correct the mistake.

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Kizzy

11 months ago

I would choose D) Contact the customer through correspondence, to avoid any confusion.

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Georgene

11 months ago

A is the most technical solution, but it's probably overkill for a simple mistake like this. Let's keep it simple, folks.

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Jennie

10 months ago

I agree, that seems like the easiest solution.

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Mindy

10 months ago

Let's just issue a credit memo to the customer.

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Brock

11 months ago

C) Change the customer on the payment document.

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Jesusita

11 months ago

B) Issue a credit memo to the customer.

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Carri

11 months ago

B) Issue a credit memo to the customer.

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Margot

11 months ago

A) Reset the clearing and reverse the document

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Gerald

11 months ago

A) Reset the clearing and reverse the document

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Lashanda

11 months ago

I think both A and C could work, but it depends on the specific situation.

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Marg

12 months ago

D is the most professional approach. Contacting the customer directly is the right thing to do.

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Gary

12 months ago

C seems like the easiest solution. Changing the customer on the payment document would be the quickest fix.

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Anglea

11 months ago

I agree, it would save time and avoid any further complications.

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Anglea

11 months ago

C seems like the easiest solution. Changing the customer on the payment document would be the quickest fix.

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Vicente

12 months ago

I think option B is the way to go. Issuing a credit memo to the customer is the most straightforward way to correct the mistake.

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Shaquana

11 months ago

B) Issue a credit memo to the customer.

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In

11 months ago

A) Reset the clearing and reverse the document

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Cruz

1 years ago

I disagree, I believe the answer is C) Change the customer on the payment document.

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Reiko

1 years ago

I think the correct answer is A) Reset the clearing and reverse the document.

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