SAP Exam C_C4H51_2405 Topic 4 Question 18 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 18
Topic #: 4

Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.

AMaintenance plan

BService contract

COperating hours

DWorking calendar

Show Suggested Answer

Suggested Answer: C

by Dalene at Mar 05, 2025, 06:07 PM

Limited Time Offer

25%

Off

Get Premium C_C4H51_2405 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Aliza

1 months ago

I was tempted to choose A) Maintenance plan, but then I realized that's only for when the service breaks down, not when it's supposed to be delivered. Gotta keep those SLAs on track, folks!

upvoted 0 times

Demetra

27 days ago

B) Service contract is not one of the elements used to calculate due dates in SLAs.

upvoted 0 times

...

Theola

29 days ago

C) Operating hours and D) Working calendar are the correct elements used for calculating due dates in SLAs.

upvoted 0 times

...

Ressie

1 months ago

A) Maintenance plan is not used to calculate due dates in SLAs.

upvoted 0 times

...

Bettina

2 months ago

I was going to choose B) Service contract, but then I realized that's more for the pricing and terms, not the actual due dates. C and D are the way to go, for sure.

upvoted 0 times

...

Colette

2 months ago

Definitely C and D. You can't expect a service to be delivered on time if you don't consider the operating hours and the working calendar. That's just common sense!

upvoted 0 times

Reta

1 months ago

Without considering operating hours and working calendar, it's impossible to meet service delivery deadlines.

upvoted 0 times

...

Suzan

1 months ago

Maintenance plan and service contract are important too, but C and D are definitely necessary.

upvoted 0 times

...

Gail

1 months ago

I agree, C and D are crucial for calculating due dates in SLAs.

upvoted 0 times

...

Mireya

2 months ago

I'm not sure about the answer, but I think A) Maintenance plan could also be one of the elements used.

upvoted 0 times

...

James

2 months ago

I agree with Mindy, those two elements make sense for calculating due dates in SLAs.

upvoted 0 times

...

Halina

2 months ago

Maintenance plan and service contract? Nah, those are more for calculating the costs, not the due dates. I'm going with C and D.

upvoted 0 times

Mary

24 days ago

Yeah, maintenance plan and service contract are more for costs. Operating hours and working calendar make more sense for due dates.

upvoted 0 times

...

Mary

25 days ago

I agree, operating hours and working calendar are the elements used to calculate due dates in SLAs.

upvoted 0 times

...

Mindy

2 months ago

I think it's C) Operating hours and D) Working calendar.

upvoted 0 times

...

Bo

2 months ago

I think the correct answers are C) Operating hours and D) Working calendar. These elements are crucial in determining the due dates defined in SLAs.

upvoted 0 times

Cordie

24 days ago

Correct, the operating hours and working calendar are essential factors in calculating due dates for SLAs.

upvoted 0 times

...

Cathrine

29 days ago

Operating hours and working calendar play a key role in meeting service level agreements.

upvoted 0 times

...

Mike

1 months ago

Maintenance plan and service contract are not directly related to determining due dates in SLAs.

upvoted 0 times

...

Lorrie

1 months ago

I agree, C) Operating hours and D) Working calendar are indeed used to calculate due dates in SLAs.

upvoted 0 times

...

Merlyn

2 months ago

I bet the person who wrote this question has never actually had to deal with a product recall. Probably spent more time coming up with silly answer choices than making sure they made sense.

upvoted 0 times

...

Alexia

2 months ago

I think Maintenance plan might be more suitable for the product recall, as it involves managing resources efficiently.

upvoted 0 times

...

Odelia

2 months ago

I'm not sure, but I think Realignment runs could also be a good option for the recall.

upvoted 0 times

...

Goldie

2 months ago

A) Ticket routing rules, for sure. That's the tool designed to handle product recalls. Unless you want to do it all by hand, which would be a nightmare!

upvoted 0 times

...