SAP Exam C_C4H225_12 Topic 7 Question 25 Discussion

Actual exam question for SAP's C_C4H225_12 exam

Question #: 25
Topic #: 7

You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?

AUse full name and email address as the unique identifier.

BUse the same identifier across all channels.

CUse different identifiers so you can better identify which contacts are coming from the new channel and your website pages.

DEnable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.

Show Suggested Answer

Suggested Answer: A

by Gayla at Mar 08, 2024, 09:17 PM

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Mona

10 months ago

That's true, Glynda. Option B might be a better choice for this specific campaign targeting female contacts.

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Glynda

10 months ago

I see your point, Avery. But wouldn't option B be more targeted since we are looking to reach female contacts only?

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Avery

10 months ago

I disagree, I believe we should use option D since we can be more specific by using a segment.

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Mona

11 months ago

I think we should use option A, so that we can include all new registrations in the recipient source.

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Christiane

11 months ago

But what if we want to target specific segments of female contacts based on their behavior? Option C might be a better choice in that case.

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Portia

11 months ago

Hmm, this question is a real 'no-brainer'. A) is the way to go, unless you want to end up in the spam folder!

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Wenona

11 months ago

I agree with Annelle. Sending the email to new contacts automatically added to the database makes sense.

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Valene

11 months ago

C) Web behavior segment? Sounds like we're getting a little too creepy with our email targeting here. Just stick to A) and call it a day.

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Georgene

11 months ago

A) Email Setting > Recipient source > Generated through an event > On Registration

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Christoper

11 months ago

C) Web behavior segment? Sounds like we're getting a little too creepy with our email targeting here. Just stick to A) and call it a day.

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Kallie

11 months ago

A) Email Setting > Recipient source > Generated through an event > On Registration

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Karan

11 months ago

C) Web behavior segment? Sounds like we're getting a little too creepy with our email targeting here. Just stick to A) and call it a day.

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Ronny

12 months ago

I don't know, B) Mobile Engage segment sounds pretty fancy. Maybe it has some secret powers we don't know about?

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Salley

12 months ago

D) Using a segment could work, but it might be a hassle to maintain. A) is probably the easiest way to go.

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Giuseppe

11 months ago

A) Email Setting > Recipient source > Generated through an event > On Registration

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Marylin

11 months ago

B) Email Setting > Recipient source > Mobile Engage segment

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Arlean

11 months ago

A) Email Setting > Recipient source > Generated through an event > On Registration

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Xenia

11 months ago

D) Using a segment could work, but it might be a hassle to maintain.

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Willow

11 months ago

A) Email Setting > Recipient source > Generated through an event > On Registration

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Skye

12 months ago

A) On Registration seems like the obvious choice here. You want to include all new registrations, right?

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Annelle

1 years ago

I think the recipient source should be based on new registrations. So, option A seems like the right choice.

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