Salesforce Exam User-Experience-Designer Topic 2 Question 41 Discussion

Actual exam question for Salesforce's Salesforce Certified User Experience Designer exam

Question #: 41
Topic #: 2

[All Salesforce Certified User Experience Designer Questions]

Cloud Kicks' support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form.

In which two ways could the agent experience be made more efficient? Choose 2 answers

AOpen links in new windows when agents click on details from case widgets.

BUse Salesforce Flow to help complete fields required for case closure.

CDesign custom Lightning Web Components for the customer to complete.

DComplete relevant information about the customer using Lightning Record Pages.

Show Suggested Answer

Suggested Answer: A, C

by Nieves at May 24, 2023, 01:53 PM

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