Free Salesforce Sales Cloud Consultant Exam Dumps and Sales Cloud Consultant Exam Questions

Question No: 1

MultipleChoice

An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context

of a new area of the business within the overall business.

What should the admin create to meet this requirement?

Options

ASuppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram

BStrengths, Weaknesses, Opportunities, Threats (SWOT) Diagram

CValue Stream Map

DCapability Model

Question No: 2

MultipleChoice

Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

Options

AAssign all users to a region, build a report using user login history, and filter on region.

BCreate an Opportunity report per region, filtering by User.

CAsk each regional sales manager to run the standard User Adoption report.

DInstall Salesforce Adoption Dashboards from the AppExchange and use the region chart.

Question No: 3

MultipleChoice

The Cloud Kicks (CK) IT team wants to enable Person Accounts in its Salesforce org.

Which three prerequisites must be met before the consultant can enable Person Accounts?

Choose 3 answers

Options

AUser Profiles with Read access to Accounts must also have Read access to Contacts.

BAt least one Record Type should be created for Accounts.

CThe CK customer portal must be disabled to allow Person Account self-registration in the future.

DThe organization-wide default sharing is set so either Contact is Controlled by Parent or both Account and Contact are Private.

EThe organization-wide default for both Accounts and Contacts should be set to Public Read/Write.

Question No: 4

MultipleChoice

Cloud Kicks is utilizing Advanced Currency Management. The sales director submitted a request to display the total amount of all the open opportunities related to the account on the Account page layout.

How should the consultant implement a solution to meet the requirement?

Options

AUse a record-triggered flow to set the value on the account.

BCreate a roll-up summary field on the Account object.

CUse 2 custom formula field on the Opportunity object,

Question No: 5

MultipleChoice

The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console.

Options

ARun the Salesforce Optimizer.

BOpen the Lightning Usage App.

CCreate a custom report.

Question No: 6

MultipleChoice

Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts. Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level.

Which two configurations will allow this setup?

Choose 2 answers

Options

ASet up Lookup fields on the Account for each tier of relationship.

BEnable the roll-up to a contact's primary account.

CAllow users to relate a Contact to multiple Accounts in Account settings.

DAdd relevant fields for Account Contact Relationship to the page layouts.

Question No: 7

MultipleChoice

The sales director at Universal Containers is concerned the percentage of all Opportunities marked Closed Won is lower than expected. The director wonders if sales reps are converting leads before enough information is known about the prospects.

Which two criteria should a consultant recommend to determine if a lead is qualified ?

Choose 2 answers

Options

AThe lead works for a well-known company.

BThe sales rep believes there is a strong likelihood of a sale to this lead.

CThe lead has submitted a written agreement to purchase.

DThe lead needs Universal Container's products and services.

Question No: 8

MultipleChoice

Universal Containers ts analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.

Which feature should a consultant recommend to build this report7

Options

ACustom report type

BCross filter

CJoined report

DCustom filter

Question No: 9

MultipleChoice

The executive sponsor at Northern Trail Outfitters wants Salesforce users to know when other users are out of office leveraging Chatter functionality.

What should the consultant recommend'

Options

ACreate an Out of Office group and add users to it.

BEnable Set Out of Office Messages on the user profile.

CCreate a form in Flow Builder to post Chatter notifications on records.

DImplement an email integration to post automatic Chatter notifications.

Question No: 10

MultipleChoice

The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.

Which two approaches should a consultant recommend to address this problem'

Choose 2 answers

Options

ARequire Phone and Email fields on the Lead object.

BCreate a Validation Rule that requires either a Phone or Email.

CConfigure Assignment Rules to only assign Leads with Phone or Email.

DRequire Phone and Email fields on the Lead page layout.