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Salesforce B2B Commerce Administrator Exam Questions
- Topic 1: Salesforce B2B Commerce Basics: This section of the exam measures Salesforce B2B Commerce Administrators' knowledge of fundamental concepts of B2B Commerce, including its value proposition and how it integrates with Salesforce's core architecture.
- Topic 2: Salesforce B2B Commerce App: This section assesses the knowledge of Salesforce Administrators regarding the Salesforce B2B Commerce App and its capabilities. Candidates will showcase their ability to deliver business value using features that require minimal coding, emphasizing the importance of leveraging clicks rather than code to achieve results.
- Topic 3: Storefront Deployment: This section evaluates the skills of Salesforce B2B Commerce Administrators in understanding various deployment options and the entire storefront deployment lifecycle.
- Topic 4: Product Organization and Administration: In this section, B2B Commerce Administrators will be tested on their comprehension of product organization, including categories, product variations, imports, and translations.
- Topic 5: Content Integration: This area examines the skills of B2B Commerce Administrators in utilizing Salesforce CMS features to enhance product-based use cases. Candidates will demonstrate leveraging these tools to create engaging content that delivers business value.
- Topic 6: Storefront Management: This section focuses on the capabilities of B2B Commerce Administrators to utilize platform features like Experience Cloud to improve both Buyer and Buyer Manager experiences.
- Topic 7: Advanced Topics: In this final segment, Salesforce B2B Commerce Administrators will diagnose and resolve issues related to storefront configuration that may impede launch readiness. This skill is crucial for ensuring a smooth and efficient rollout of commerce solutions.
Free Salesforce B2B Commerce Administrator Exam Actual Questions
Note: Premium Questions for B2B Commerce Administrator were last updated On Jun. 28, 2025 (see below)
An Administrator needs to allow users to filter products using fields on the product itself.
How should the Administrator do this?
To allow users to filter products using fields on the product itself, the Administrator should C. Create a Filter for the Product Category. This involves defining filters based on product fields, which can then be applied within product categories to help users narrow down their product search based on specific attributes or criteria.
A bookstore sells legal textbooks on its B2B Commerce site. An Administrator needs to make their custom field named "Edition" on the product object no longer searchable.
How can the Administrator make the product field no longer searchable within the Manage Searchable Fields?
To make a custom field named 'Edition' on the product object no longer searchable within the Manage Searchable Fields in a Salesforce B2B Commerce site, the Administrator should D. Add the Product field to the Search Field Exclusion list. This action explicitly removes the field from the list of fields that are indexed and considered during search operations, thereby making it non-searchable.
Which two steps can an Administrator take to present different user experiences to different Buyers in a
storefront?
To present different user experiences to different buyers in a storefront, an Administrator can:
A) Create audiences to define different segments: This allows for the customization of content and experiences based on specific characteristics of user segments.
B) Use page variations: Different page layouts and content can be presented to different audiences, enabling a highly personalized shopping experience for each user group.
While testing a B2B store, an Administrator notices that the image for a product is missing on the cart page.
Which product image should the Administrator fix?
To ensure the product image appears on the cart page, the Administrator should fix the:
B) Product List Image: This image is typically used in summary views, such as in the shopping cart, to represent the product. Ensuring this image is correctly set and accessible will solve the issue of missing product images on the cart page.
This action ensures that customers have a visual confirmation of their chosen products throughout the shopping process, enhancing usability and the overall shopping experience.
A company sells products to industrial customers and only wants the customers to purchase products in increments of five.
Which two steps must an Administrator complete to implement this?
To ensure customers can only purchase products in increments of five, an Administrator must:
A) Connect the product to a Quantity Rule: This involves creating a Quantity Rule that specifies the allowed increments for product quantities and then associating this rule with the specific products.
D) Create Purchase Quantity Rules: This step involves defining the rules that govern purchase quantities, including setting the required increments, which in this case would be increments of five.
These steps ensure that when customers add products to their cart, they can only do so in the specified increments, aligning with the company's sales strategy and operational requirements.
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