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Salesforce Exam User Experience Designer Topic 5 Question 80 Discussion

Actual exam question for Salesforce's User Experience Designer exam
Question #: 80
Topic #: 5
[All User Experience Designer Questions]

Which goal would be important in undertaking a Consequence Scanning exercise before launching a new product?

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Suggested Answer: A

Consequence scanning is a practice that helps teams to consider the potential consequences of their product or service on people, communities, and the planet1.It is an agile tool that fits within an iterative development cycle and allows teams to identify and mitigate risks, as well as focus on positive outcomes2. One of the goals of consequence scanning is to reframe the product objectives from multiple, diverse perspectives.This means that the team can explore how different stakeholders, such as users, organisations, or society, might be affected by the product or service, both intentionally and unintentionally2.By doing so, the team can ensure that the product or service aligns with their values and culture, and that they are aware of the trade-offs and implications of their decisions2.Reframing the product objectives from multiple, diverse perspectives can also help the team to discover new opportunities, generate innovative solutions, and increase user satisfaction and trust3.

Encouraging team well-being through collaboration and identifying the best angle for positive launch press coverage are not the primary goals of consequence scanning, although they might be beneficial side effects.Consequence scanning is not a PR exercise, but a way to ensure responsible innovation and ethical design2.While consequence scanning can foster team collaboration and communication, it is not a team-building activity, but a way to share knowledge and expertise and raise concerns in a dedicated format2.Reference:

Consequence scanning: How to mitigate risks in your service

Consequence Scanning -- an agile practice for responsible innovators

What is consequence scanning?


by Barbra at Mar 22, 2025, 06:02 PM

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Sang
11 days ago
Wow, option C is a bit shortsighted, don't you think? We should be focused on the bigger picture, not just the marketing hype.
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Jennifer
15 days ago
Ha! Positive launch press coverage? That's a good one. I'm going with A - we need to look at this thing from every angle before jumping in.
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Glory
16 days ago
That's a good point, Walton. Positive press coverage can really boost a new product launch.
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Darrin
17 days ago
I don't know, option B sounds nice. Keeping the team happy and collaborating well is important too. It's not all about the product, right?
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Desire
20 days ago
Definitely option A. Consequence Scanning is all about identifying potential risks and issues from multiple angles. Gotta be thorough, you know?
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Walton
24 days ago
C) Identify the best angle for positive launch press coverage.
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Celeste
25 days ago
Reframing the product objectives seems crucial to me. We should consider all possible impacts, not just the positive press coverage.
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Mi
6 days ago
Yes, positive press coverage is important, but understanding the full range of consequences is key to a successful product launch.
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Josefa
12 days ago
Collaboration among the team is also important to ensure everyone's well-being and input is considered.
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Micah
13 days ago
I agree, looking at the product objectives from different perspectives can help us anticipate potential consequences.
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Simona
1 months ago
I think option A is important because it helps us consider different viewpoints.
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Glory
1 months ago
A) Reframe the product objectives from multiple, diverse perspectives.
upvoted 0 times
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