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Salesforce Exam User Experience Designer Topic 4 Question 47 Discussion

Actual exam question for Salesforce's User Experience Designer exam
Question #: 47
Topic #: 4
[All User Experience Designer Questions]

The UX team at Cloud Kicks is examining the user interface of the company's customer-facing portal that runs on Experience Cloud. They want to determine the portal's compliance with recognized standard usability principles.

How should this be accomplished?

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Suggested Answer: D

by Xuan at Oct 21, 2023, 08:54 PM

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Onita
1 days ago
User testing is always a good idea, but a heuristic evaluation can provide some quick insights before you invest in that. Gotta love those usability hacks!
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Ronny
7 days ago
The heuristic evaluation seems like the way to go - it's a proven technique for assessing usability against established principles.
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Lon
17 days ago
I think user testing would also be beneficial to get direct feedback from our customers on the portal's usability.
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Chaya
18 days ago
I agree with Viola. A heuristic evaluation would help us identify any usability issues based on recognized principles.
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Viola
26 days ago
I think we should conduct a heuristic evaluation.
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