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Salesforce Exam User Experience Designer Topic 3 Question 42 Discussion

Actual exam question for Salesforce's User Experience Designer exam

Question #: 42
Topic #: 3

[All User Experience Designer Questions]

A UX Designer at Cloud Kicks (CK) isgoing to conduct discovery phase research to understand more about the customers' purchasing habits. They are interested in remotely observing customers' buying patterns over the course of a 2 --month period.

Which research methodology should be used?

AUsability Study

BFocus Group

CDiary Study

DSurvey

Show Suggested Answer

Suggested Answer: D

by Lucy at Jul 06, 2023, 11:27 AM

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Reiko

15 hours ago

A Focus Group might be interesting, but I don't think it's the right fit for this scenario. We need to see how customers behave in their natural environment, not in a controlled setting.

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Mollie

3 days ago

Hmm, I'm not sure a Diary Study is the way to go. Wouldn't a Survey be more efficient for gathering data on purchasing habits?

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Stevie

10 days ago

I disagree. I believe a Usability Study would be more effective in understanding customers' purchasing habits.

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Jacqueline

12 days ago

I agree with Brunilda. A Diary Study would provide in-depth insights into customers' buying patterns over time.

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Brunilda

13 days ago

I think a Diary Study would be the best option.

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Van

15 days ago

I believe a Usability Study could also be useful to understand how customers interact with the website during the purchasing process.

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Joanne

17 days ago

I think a Diary Study would be the best option here. Observing customers' buying patterns over an extended period seems perfect for that methodology.

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Asha

4 days ago

Diary Study would definitely provide in-depth insights into customers' purchasing habits.

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Alecia

21 days ago

I agree with Wendell, a Diary Study allows for more in-depth insights into customer behavior.

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Wendell

25 days ago

I think a Diary Study would be best for observing buying patterns over time.

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