Salesforce Exam User Experience Designer Topic 3 Question 42 Discussion

Actual exam question for Salesforce's User Experience Designer exam

Question #: 42
Topic #: 3

[All User Experience Designer Questions]

A UX Designer at Cloud Kicks (CK) isgoing to conduct discovery phase research to understand more about the customers' purchasing habits. They are interested in remotely observing customers' buying patterns over the course of a 2 --month period.

Which research methodology should be used?

AUsability Study

BFocus Group

CDiary Study

DSurvey

Show Suggested Answer

Suggested Answer: D

by Lucy at Jul 06, 2023, 11:27 AM

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Ressie

2 months ago

Diary Study, for sure. Customers might forget to fill out a survey, but a diary keeps them engaged and provides valuable insights.

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Gerald

23 days ago

Yes, it's a great way to track their behavior over a longer period of time and understand their decision-making process.

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Amina

24 days ago

I agree, a diary study would give us more detailed and accurate information about their purchasing habits.

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Reid

1 months ago

Diary Study, for sure. Customers might forget to fill out a survey, but a diary keeps them engaged and provides valuable insights.

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Cecil

2 months ago

I'm going with Diary Study on this one. It's the only option that allows for the long-term observation the UX Designer is looking for.

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Reiko

2 months ago

A Focus Group might be interesting, but I don't think it's the right fit for this scenario. We need to see how customers behave in their natural environment, not in a controlled setting.

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Elizabeth

8 days ago

D: Let's go with a Diary Study then. It seems like the most suitable method for this research.

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Celestina

9 days ago

C: I agree. It's important to observe customers in their real-life situations.

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Barrett

10 days ago

B: That's a good point. A Diary Study would give us more insight into their natural behavior.

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Lenna

17 days ago

A: I think a Diary Study would be the best option. We can track customers' buying habits over time.

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Coleen

19 days ago

I think a Usability Study might focus more on the interface design rather than the actual purchasing habits of customers.

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Heike

21 days ago

A) Usability Study

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Angelica

29 days ago

I agree, a Diary Study would allow us to observe customers' buying patterns over a longer period of time and in their natural environment.

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Moon

2 months ago

C) Diary Study

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Mollie

2 months ago

Hmm, I'm not sure a Diary Study is the way to go. Wouldn't a Survey be more efficient for gathering data on purchasing habits?

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Stevie

2 months ago

I disagree. I believe a Usability Study would be more effective in understanding customers' purchasing habits.

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Jacqueline

2 months ago

I agree with Brunilda. A Diary Study would provide in-depth insights into customers' buying patterns over time.

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Brunilda

2 months ago

I think a Diary Study would be the best option.

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Van

2 months ago

I believe a Usability Study could also be useful to understand how customers interact with the website during the purchasing process.

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Joanne

3 months ago

I think a Diary Study would be the best option here. Observing customers' buying patterns over an extended period seems perfect for that methodology.

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Mirta

1 months ago

Survey could be useful for gathering quantitative data, but Diary Study seems more suitable for this case.

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Chanel

2 months ago

A Usability Study might not capture the long-term trends as effectively as a Diary Study.

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Monroe

2 months ago

I agree, it allows for a more natural observation of behavior over time.

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Asha

2 months ago

Diary Study would definitely provide in-depth insights into customers' purchasing habits.

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Alecia

3 months ago

I agree with Wendell, a Diary Study allows for more in-depth insights into customer behavior.

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Wendell

3 months ago

I think a Diary Study would be best for observing buying patterns over time.

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