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Salesforce Exam Service Cloud Consultant Topic 7 Question 91 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam
Question #: 91
Topic #: 7
[All Service Cloud Consultant Questions]

Universal Containers (UC) has hired a consulting firm to implement Service Cloud for its

contact center for the first time. The project requires quick iterations and speedy completion. UC has

requested frequent updates from the project team for check-ins and refinement.

Which methodology should the consultant recommend given the requirements?

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Suggested Answer: C

To maintain article quality while increasing the number of Knowledge articles, implementing an approval process for article creation is recommended. This process allows for the vetting of articles by subject matter experts or managers before publication, ensuring that only high-quality content is made available in the knowledge base.


Contribute your Thoughts:

Tammara
3 days ago
Agile is the way to go, no doubt. Although, I did once work on a project where the client insisted on Waterfall, and it turned out great... just kidding, it was a total nightmare!
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Edda
4 days ago
Hmm, Agile is the obvious answer here. Waterfall would be a total disaster, and Hybrid is just trying to have the best of both worlds, which isn't always the case.
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Marg
5 days ago
Hybrid could work here, but I think Agile is the better choice. The flexibility and iterative nature of Agile seems like a perfect fit for UC's requirements.
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Lajuana
20 days ago
I agree, Agile is the best choice for this project.
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Eliz
21 days ago
Agile all the way! The need for quick iterations and frequent check-ins screams Agile to me. Waterfall would be way too slow and rigid for this project.
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Kenneth
27 days ago
Agile allows for quick iterations and frequent updates, which aligns with UC's requirements.
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Eve
29 days ago
I think we should recommend Agile.
upvoted 0 times
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