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Salesforce Exam Service Cloud Consultant Topic 7 Question 100 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 100
Topic #: 7

[All Service Cloud Consultant Questions]

Universal Containers wants to provide its resellers a secure portal where they can share their customer accounts, submit and track the status of their cases, and view reports and dashboards.

Which solution should a consultant recommend?

AEmployee Community

BPartner Experience site

CCustomer Experience site

Show Suggested Answer

Suggested Answer: B

For providing resellers with a secure portal to share customer accounts, submit and track cases, and view reports, implementing a Partner Experience site is recommended. This solution offers a collaborative platform tailored for partners, enhancing communication, case management, and access to vital information, strengthening the partnership ecosystem.

by Gail at Sep 14, 2024, 06:05 PM

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Tatum

8 months ago

I've heard the Partner Experience site is so secure, even the NSA can't crack it. Sign me up!

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Ruthann

7 months ago

Partner Experience site is the way to go!

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Abraham

7 months ago

B) Partner Experience site

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Wilson

7 months ago

C) Customer Experience site

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Lizette

7 months ago

A) Employee Community

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Weldon

8 months ago

The Partner Experience site is the way to go. I'm just hoping it comes with a built-in coffee maker, you know, for those long reseller meetings.

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France

8 months ago

I'm not sure why we're even considering anything other than the Partner Experience site. It's literally made for this exact use case.

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Maile

7 months ago

Definitely, the Partner Experience site is designed for resellers to share accounts and track cases.

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Elouise

7 months ago

I agree, the Partner Experience site is the best fit for this scenario.

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Reita

7 months ago

C) Customer Experience site

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Adelina

7 months ago

B) Partner Experience site

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Arlene

7 months ago

A) Employee Community

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Ethan

8 months ago

The Partner Experience site seems like the obvious choice here. It's tailored for businesses like Universal Containers to engage with their partners.

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Brandee

8 months ago

I think the Partner Experience site would be the best solution. It's designed specifically for resellers to collaborate and manage their accounts.

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Raymon

7 months ago

C) Customer Experience site

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Shanda

7 months ago

B) Partner Experience site

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Timothy

8 months ago

A) Employee Community

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Timothy

9 months ago

I disagree. I think Employee Community would be better for secure portal access.

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Bettina

9 months ago

I agree with Amber. Partner Experience site makes sense for resellers.

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Amber

9 months ago

I think the solution should be Partner Experience site.

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