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Salesforce Exam Salesforce Slack Administrator Topic 2 Question 11 Discussion

Actual exam question for Salesforce's Salesforce Slack Administrator exam
Question #: 11
Topic #: 2
[All Salesforce Slack Administrator Questions]

[Integration and Automation]

Incident managers at your organization use ServiceNow for incident response.

What is the benefit of integrating Slack with an app like ServiceNow?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Shaniqua at Apr 30, 2025, 07:19 PM

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Vonda
4 days ago
Yes, integrating an app like ServiceNow with Slack would streamline incident response.
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Avery
9 days ago
Integrating Slack with ServiceNow? That's like putting wheels on a fish. Option B is the only one that makes any sense. Although, I do enjoy the mental image of someone trying to bypass security in Slack. What could go wrong?
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Pamella
13 days ago
Option B is the clear winner here. Integrating apps is all about making our lives easier, not harder. I'm not even going to dignify that security bypass nonsense with a response.
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Magda
7 days ago
User 1: I agree, option B is definitely the best choice.
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Fabiola
23 days ago
I'm going with B. Having a unified view of what's happening in ServiceNow right in Slack is a huge time-saver. Who wants to keep switching between apps all day?
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Mertie
7 days ago
I agree, having all the information in one place makes it so much easier to stay on top of things.
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Kimi
1 months ago
I believe option B is the correct answer, it makes the most sense.
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Pearlene
1 months ago
D is just ridiculous. Integrating an app doesn't mean you can bypass security. That would be a huge security risk! Option B is the way to go.
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Catarina
18 hours ago
User 3: Option B makes the most sense, having a unified view without leaving Slack.
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Cortney
2 days ago
User 2: Yeah, bypassing security is never a good idea.
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Bok
14 days ago
User 1: I agree, option D is definitely not the way to go.
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Nydia
1 months ago
I agree, having a unified view without leaving Slack would be convenient.
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Adelle
1 months ago
I think integrating Slack with ServiceNow would be beneficial.
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Marleen
2 months ago
Option B makes the most sense to me. Integrating ServiceNow with Slack gives you visibility into incident response without having to leave the chat app. That's super convenient for the team.
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Cammy
17 days ago
It's a great way to improve communication and collaboration within the team during incident response.
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Celeste
23 days ago
Definitely, it streamlines the process and keeps everyone in the loop without having to switch between different platforms.
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Ivan
1 months ago
I agree, having all the incident response information in one place makes it easier to stay on top of things.
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